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1,154
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61
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All reviews red rocks shops and restaurants sister property middle of town amazing views snoopy rock free breakfast view from the balcony pink jeep tours top floor king suite within walking distance third floor gas fireplace pool and hot tub no elevator yogurt
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Reviewed 7 April 2021

I expected SO much more for the price we paid (very inflated during spring break - over 450 a night!). Our reservation was messed up and my 15 year old son ended up on a pitiful pull out couch bed (partially my fault - i didn't verify the email confirmation I received after booking on the phone and verifying with the agent - lesson learned - I should have double checked the email after our conversation!). The king bed we had was absolutely awful and so none of us - my husband, son or I - had a good night's sleep the entire time we were there. They were bad enough I tried to book another hotel and was willing to pay the cancellation penalty and move hotels Unfortunately literally everything in sedona worth booking was completely full - apparently sedona had their busiest spring break on record! The rooms are in desperate need of an upgrade as well. Staff is limited for sure, so if you need something you should just do it yourself, as there's no room service AT ALL with covid (we took our own trash to the trash can near the entry). We also followed a housekeeper cleaning a departure room to get more toilet paper and soap And no breakfast was provided either that was provided pre-covid (even at hugely inflated prices).
The positive things I can say is that the front desk staff was very friendly and the views from the room were truly spectacular. The location is very convenient as well as an easy walk to lots of dining and shopping!

Date of stay: April 2021
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Thank dreichert4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donald fraser, Guest Services / Front Office at The Orchards Inn of Sedona, responded to this reviewResponded 3 weeks ago

Thank you for sharing your most recent experience at Orchards Inn. We are truly sorry to hear that you were so disappointed with your stay here. We truly value all of our guests' feedback and do our best to use it to improve. We thank you so much for your honest feedback and look forward to showing you a much enhanced experience in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2021

The local and view can’t be beat. The room was clean, comfy bed. The property just needs some attention, it’s showing wear and tear, and I was told they are planning a renovation in the near future. I’d stay here again! We enjoyed the patio each morning and loved walking to near my shops and restaurants.

Date of stay: March 2021
    • Value
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Review collected in partnership with this hotel
Thank mhawth249710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donald fraser, Guest Services / Front Office at The Orchards Inn of Sedona, responded to this reviewResponded 2 weeks ago

Thank you for your kind words about your stay. We look forward to seeing you again in the future.

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Reviewed 3 April 2021

This was our first getaway since the pandemic and we wanted to go somewhere safe and not overcrowded. This met our expectations. The Inn was clean and the staff was friendly. They have a filtered water system available at the front desk as well as a coffee maker to make different types of coffees. Two thumbs up.

Date of stay: March 2021
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Review collected in partnership with this hotel
Thank Mikki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donald fraser, Guest Services / Front Office at The Orchards Inn of Sedona, responded to this reviewResponded 3 weeks ago

Thank you for your kind words about your stay and we are so pleased you enjoyed the experience. We look forward to seeing you again at a future date.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2021

The views from the rooms in this hotel cannot be beat and the beds/pillows are very comfortable. Aside from that, this looks and feels like a motel, not a hotel and certainly not a pricey hotel. No food onsite, limited parking, and rooms are dated (particularly the bathrooms). Staff is friendly enough and location is excellent. We would likely stay again because of the views and location, but with the knowledge that this is not luxury lodging by any means.

Date of stay: March 2021
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Review collected in partnership with this hotel
Thank LRGordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donald fraser, Guest Services / Front Office at The Orchards Inn of Sedona, responded to this reviewResponded 3 weeks ago

Thank you for your positive comments about your recent stay. We look forward to seeing you again at a future date.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2021

The rooms are very outdated and rundown...for the price being paid you would expect a bit more from the rooms. The view is what we paid for. I didn't even want to shower in the shower for fear it was not clean. At least update the coffee machines.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mistyhaddoxbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donald fraser, Guest Services / Front Office at The Orchards Inn of Sedona, responded to this reviewResponded 3 weeks ago

Thank you for sharing your most recent experience at Orchards inn. We are truly sorry to hear that you were so disappointed with your stay here. We truly value all of our guests' feedback and do our best to use it to improve. We thank you for your honest feedback and we look forward to showing you a much enhanced experience in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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