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All reviews modern hotel great hotel front desk director of sales playing corn hole marriott properties extended stay filtered water pool jacuzzi fire pit highly recommend this hotel great stay comfortable stay great amenities hot breakfast one bedroom suite full kitchen
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Reviewed 20 January 2021

The property is very clean, friendly staff and the individual that was handling the breakfast bags was very generous and helpful. Check in was very quick and the location of the property is great with lots of restaurants and shopping and not as busy and overwhelming like other properties. This was our first stay at an Element property and we will definitely add this to our list of preferred brands.

The $10 parking fee is minimal; it is not out of line and if people would read the description on the website they would be well informed.

Kudos to the management and staff at this location - very well done in our current environment.

Date of stay: January 2021
    • Value
    • Location
    • Service
Thank EFD70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd Tucker, General Manager at Element Sedona, responded to this reviewResponded 21 January 2021

Thank you very much for your review of our hotel! I'm very happy to hear that you appreciated our clean hotel and our friendly staff especially at breakfast. We do have a great location that has a lot of restaurants and other places of interest within walking distance. Thank you so very much for pointing out that our minimal parking fee of $10 per night (lower than most all other hotels in the Sedona area) is listed on our website and is not a hidden fee! You are the first guest to say so and I'm glad that you did! :-) Please join us again when your travels bring you back to the Sedona area.

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Reviewed 20 January 2021 via mobile

We called ahead and asked for a room with a view. They said “they’d do their best”. Checked in and again asked for a room with a view. “I’ll do my best”. See the photo for the room we got. I am an elite member. There was a $10 charge for parking on top of the $190 for the room. One packet of regular coffee in the room. Water pressure was low. Breakfast was just a grab and go and over at 9AM. This is resort destination so that’s pretty early.
Bottom line views are limited even on the 3rd floor and for the price it felt like they did everything they could to save money.
We would not go back. I travel often for work even now and this was the low point.

Date of stay: January 2021
Trip type: Travelled as a couple
Thank Cindy86001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd Tucker, General Manager at Element Sedona, responded to this reviewResponded 21 January 2021

Thank you for choosing to stay at the Element Sedona and providing your honest feedback.
Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations.
Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

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Reviewed 19 January 2021

Element exceeded my expectation. The staff was friendly and available. They provided a clean and safe atmosphere for all the guest. Their Covid-19 protocol made me feel as though they really valued the health of their guest. The heated pool and hot tub were an added bonus! The location of the hotel couldn't be better. You can get to trails within minutes and downtown Sedona is just a short drive away. We will definitely be staying here again.

Room tip: West side of the hotel is the only way to get a view.
Date of stay: January 2021
    • Value
    • Cleanliness
    • Service
Thank TayTay50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd Tucker, General Manager at Element Sedona, responded to this reviewResponded 21 January 2021

Thank you for your review of our hotel! I glad that we exceeded you expectations and that you found the hotel to be clean an safe during these unusual times. You are right that our heated pool and hot tub are awesome especially during cooler weather and the location of our hotel in the Village of Oak Creek is ideal. Please stay with us again when you return to the Sedona area.

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Reviewed 18 January 2021

The location was fantastic. We had never been to Sedona. We looked online at various other resorts, but being Marriott Bonvoy member we checked out the places available, and it looked like a great place and close to all the hiking trails and walkable restaurants. From our arrival to departure, Patricia the front office supervisor was nice and accommodating. We were already alerted that our room and keys were ready via the app. But I called and asked for some extras for my husband and daughter and they were ready when we arrived. During Covid times, there are only 10 people permitted in pool and hot tub. Patricia and Carl did a great job managing that, making sure everyone got a chance to enjoy the huge pool and hot tub. The pool area is massive. There are also grills and outside tables to sit at. The bar is open in the evening too with lots of areas for people to spread out and socially distance. Masks are required at the property. The morning grab and go was great. They have an area where you go up and order from the lovely staff. They have milk/yogurt/hard boiled eggs/burritos/egg sandwiches/coffee/fruit/juice/cereal/bagels. The burritos and egg sandwiches you just take up to room and warm up.
We had a 1 bedroom suite. It has full kitchen--no oven but everything else you need.. stove/microwave full fridge with plates and dishes, bottle opener, pots pans. This was a holiday weekend with many having Martin Luther King day off on Jan 18th so there were many people out and about in Sedona especially with the nice weather. So surely during holidays it gets busier than during the week.

Room tip: Some rooms have a balcony. Call and see availability for them. 1 bedroom suite did not have a balcony.
Date of stay: January 2021
    • Sleep Quality
    • Rooms
    • Service
Thank JKLEVINS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd Tucker, General Manager at Element Sedona, responded to this reviewResponded 21 January 2021

Thank you very much for your review of our hotel! I'm happy to know that you appreciated all of the amenities that our hotel has to offer and that Patricia and Carl helped you and other guests enjoy the pool and hot tub. We are doing our best to offer a variety of options for breakfast despite the pandemic restrictions. Yes you are correct that holidays weekends are always very busy here in the Sedona area especially when we have beautiful weather like we did during your stay. I hope that you will join us again when your return tot he Sedona area.

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Reviewed 14 January 2021

This was one of the most delightful experiences I have had in my robust travel schedule. The respect for the environment is reflected in all aspects of this hotel. Beautiful pool, welcoming lobby, and excellent staff make this a warm place. We liked it so well, we changed our plans to return to this hotel for additional evenings.
Staying at the Element surrounded us with beautiful views, hikes, and great shopping. The breakfast was exceptional and fantastic restaurants were close by, even walking distance. Workout facilities and the pool/hot tub were exceptional, and the front desk managed the space to limit numbers (to reflect the pandemic concerns).

Room tip: Loved staying around the poolside and higher floor as it was quiet.
Date of stay: January 2021
    • Location
    • Sleep Quality
    • Service
Thank kristint766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd Tucker, General Manager at Element Sedona, responded to this reviewResponded 16 January 2021

Thank you for your review of our hotel! I'm happy to hear that you enjoyed our amenities and eco-friendly design, our breakfast and our location. Please join us again the next time your travels bring you back to the Sedona area!

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