I was here for a conference for 3 nights. Overall, the hotel is nice but it depends what you compare it to. I've stayed in other Fairmont resorts (Turnberry, Boston, etc..) and out of those I'd say this one is severely lacking. The hotel itself is very large and I found everything hard to find...I'm 30 years old, not 80...so if I needed a GPS to find a place to grab lunch on the property then it's gotta tell you something. The rooms are quiet nice and large, no issues there. Their bath amenities are great, nice shower, lots of room. I stayed in building E and found it strange that the TV was located to the side of the bed...meaning you can't lie down and watch TV ahead of you. I had to move it to make it convenient to watch. Also, there are no premium channels available....just basic cable.
I found a lot of issues with the service at this hotel. While the front desk, concierge, bell-hops and "front office" staff were more than friendly....the staff at the bars & restaurants left a lot to be desired. Grabbing a few drinks at the Stone Rose, the bartenders there seemed more interested in watching NCAA Basketball then serving drinks. I was sitting at the bar for over 10min before someone even looked at me. On another instance, I was sitting in front of the bar beer tap and when the bartender tried to pour Guiness the keg was out and I got splashed with beer (hard to explain in writing). The bartender didn't even look at me, no apology, no napkin, nothing...no acknowledgement whatsoever. This is simply unacceptable at a resort with the Fairmont name (let alone any bar).
In closing, I think the resort is mainly catered to conferences and Golfers...not someone looking to just chill back and relax. The resort isn't bad, it's just not the place I would go if I am on vacation and paying out of my own pocket.
- Official Description (provided by the hotel):
- From the moment you set foot on the grounds of the AAA/CAA Five Diamond Fairmont Scottsdale Princess, you are surrounded by a mystical landscape of lagoons, fountains, fire pits, colorful desert plants and expansive green spaces – all set amid the sun-drenched Sonoran Desert and the majestic McDowell Mountains of Arizona. Blending exquisite pampering and warm, personalized service with alluring Spanish-style architecture and outdoor adventure, the Fairmont Scottsdale Princess offers all of the superb amenities you expect from a world-class destination resort: -Lavish Well & Being Spa, featuring a variety of spa, wellness and fitness services -Two championship-level TPC golf courses, home to the Annual PGA Tour Waste Management Phoenix Open -Six sparkling heated pools, featuring waterslides, cabanas, poolside service and a 9,000 sq. ft. white sand beach -Five award-winning restaurants and lounges, with something delectable for every taste -316,000 square feet of flexible event space, including both indoor and outdoor venues with two conference centers -Trailblazers Family Adventure Center, offering a wide range of onsite activities to keep kids happy and engaged -Personalized Concierge services, offering access to exciting activities to satisfy everyone ... more less
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- Also Known As:
- Fairmont Scottsdale Hotel Scottsdale
- The Fairmont Scottsdale Princess
- Fairmont Hotel Scottsdale
- Scottsdale Fairmont
- Scottsdale Princess
- Fairmont Scottsdale Princess Arizona