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“We have been eating here for over 15 years and this was our worst experience ever!”
Review of Olive Garden

Olive Garden
Ranked #52 of 226 Restaurants in Prescott
Certificate of Excellence
Cuisines: Italian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 22 July 2017

We took our granddaughters out to dinner for their birthday and wanted to make it a special night for them. First the waitress insulted my 16 year old granddaughter about her make-up, which was totally uncalled for. Then we ordered alfredo sauce to dip the bread sticks in and an appetizer. She said she would get the alfredo quickly while our bread was still hot. Well the bread cooled down and we finally got the appetizer at the same time as the soup, salad and a very small portion of alfredo. I prefer appetizer before soup or salad. While waited quite a long time for our food, I watched different servers carrying around the same tray. Yep you guessed it, it was ours. Of course our waitress was no where to be seen. We asked for drink refills and never got them and no one asked if we wanted more soup or salad. I finally tracked down a manager walking around and asked him for water and to go boxes. A different server finally brought them, then of course our waitress finally found her way over with the check. They asked if we were celebrating anything when we came in and we said the girls birthdays, but nothing was mentioned after that and by this time, we were just ready to leave.

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Thank solem8s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 121 reviews

Reviewed 21 July 2017

The last 2 times I have eaten at this Olive Garden the lobby smelled disgusting. Almost like someone vomited. Not sure if this smell was coming from the bar or the restrooms. Both time we dined in the back of the dinning room and the smell was not there. The food was good, but the wait staff were not very attentive. We also never saw the manager, would have asked to see them if the wait staff was around. I hope that the management of this location reads this and responds to the issue. If I walk in this location again and it smells this way, my next call will be to the Health Department.

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1  Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

Had my go to "Tour Of Italy". Even though the restaurant is a chain the food is good. The server was exceptional and let us try whole wheat pasta prior to ordering a meal with it. We had stuffed mushrooms off appetizer menu.

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1  Thank Craig C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2017

We ate at this restaurant, as well as a few other OG's, over the last few weeks whilst touring and the food was consistently good, esp the gnocchi soup. However, they have all developed a policy of placing the entree out while you are still eating the appetizers. What is this all about? Limitless soup, etc, stops the moment the entree arrives. Sharp practice in an otherwise worthy restaurant franchise.

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1  Thank Moonraker2205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2017 via mobile

Told we would have about 15 minute wait but was less. Started with the fried lasagna appetizer which was really good then breadsticks and salad. Those darn breadsticks are addicting! Two of us also ordered meals and ended up taking most back to our hotel and reheated for dinner. Their food is always consistent and you definitely get plenty to eat. Server was friendly but would have liked her to offer to refill our beverages more often

Thank travelteamej2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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