We chose this hotel because we were heading for northern Arizona and wanted to avoid the morning Phoenix traffic. The plan worked well. The staff were very, very nice and accommodating. My room was clean, quiet and comfortable. The bed was comfortable, the shower hot and the AC cold. Perfect for a stay in Phoenix where the temperatures were well above 100F (38C).
Breakfast in the morning was very good, plentiful, and included choices for most palates. Typical fare for these sorts of motels - waffles, scrambled eggs, sausage, muffins, cereal, yoghurt, juice, coffee. Checkout in the morning was speedy, friendly and easy. Very quickly I was on the road heading north.
For far, excellent: but I soon found an extra $20 charge on my credit card. When I called the hotel to ask about this, they told me that in was for “incidentals” related to the fact that I stayed on a Friday night and they were short-staffed on Saturday mornings ti inspect rooms. The assured me that my card would be reimbursed “soon”. What would have happened had I not noticed this extra charge? Neither before checkin nor during checkout was I informed of this fee for incidentals, and honestly it was an unpleasant surprise. For this reason I have lowered my rating. I hope they will follow through on their pledge to reimburse - but be forewarned.
- Official Description (provided by the hotel):
- Travel with confidence by checking into the Fairfield Inn & Suites by Marriott Phoenix North, a Phoenix hotel, with outstanding service to make all of your travels easy and comfortable - at an exceptional value. With a great location near the Peoria Sports Complex, we are always ready to welcome you with amenities like thoughtfully designed guest rooms and suites that allow you to work and relax, free WiFi throughout the hotel to stay connected during your stay, and fitness facilities that include a pool, hot tub and exercise room. You will find it easy to settle into our vibrant lobby, with spaces to gather, relax and work. Jump-start your day with our free hot breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. At the Fairfield Inn & Suites Phoenix North, you'll always find the courteous service you deserve, plus all the little things you expect from Fairfield Inn & Suites to help you get it done when you travel. ... more less
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- Also Known As:
- Fairfield Inn Phoenix North Hotel Phoenix
- Fairfield Phoenix
- Phoenix Fairfield Inn
- Fairfield Inn & Suites Phoenix North Arizona