Went to check in for a one night stay, lady at the front desk took my debit card and starting inputting my information in. Just to tell me about 10 minutes later that I couldn't stay at this hotel, since I'm under 21 years of age. I checked into this hotel about 4 days before this incident with no problem. Each of their employees follows policies completely different. No where on their website does it state " must be 21 years of age to check in". In addition, the staff working at the front desk are very rude. If you are going to deny me a stay, why charge my debit card?
- Official Description (provided by the hotel):
- Travel with confidence by checking into the Fairfield Inn & Suites by Marriott Phoenix North, a Phoenix hotel, with outstanding service to make all of your travels easy and comfortable - at an exceptional value. With a great location near the Peoria Sports Complex, we are always ready to welcome you with amenities like thoughtfully designed guest rooms and suites that allow you to work and relax, free WiFi throughout the hotel to stay connected during your stay, and fitness facilities that include a pool, hot tub and exercise room. You will find it easy to settle into our vibrant lobby, with spaces to gather, relax and work. Jump-start your day with our free hot breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. At the Fairfield Inn & Suites Phoenix North, you'll always find the courteous service you deserve, plus all the little things you expect from Fairfield Inn & Suites to help you get it done when you travel. ... more less
- Reservation Options:
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- Also Known As:
- Fairfield Inn Phoenix North Hotel Phoenix
- Fairfield Phoenix
- Phoenix Fairfield Inn
- Fairfield Inn & Suites Phoenix North Arizona