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Traveller rating
534
258
122
45
27
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All reviews light rail front desk indoor pool breakfast buffet great hotel great stay heard museum parking garage living room business trip evening reception spacious rooms chase field would stay here again easy access happy hour atrium
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4 - 9 of 986 reviews
Reviewed 3 March 2020

I was visiting Phoenix at the end of February for my nieces wedding. Everybody stayed at the Embassy suites Downtown North and this was a very good idea, it was easy to get to and from the airport to the hotel via light rail which stops in front of the hotel. Each morning we all could have breakfast together in the very large lobby of the hotel. The staff was helpful and the hotel was very attractive inside. Make sure you check your group and company discounts. For me AAA was a good price. No outdoor grounds here but close to other outside locations if needed.

Date of stay: February 2020
Thank KenPa24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica S, Front Office Manager at Embassy Suites by Hilton Phoenix Downtown North, responded to this reviewResponded 4 March 2020

Thank you for your feedback and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2020

We always enjoy our stay at this hotel! After a little while you start to feel like family. The hotel is big and has everything but it continues to provide that down home service. We will definitely return!

Date of stay: February 2020
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Review collected in partnership with Embassy Suites Hotels
Thank melissahebbel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica S, Front Office Manager at Embassy Suites by Hilton Phoenix Downtown North, responded to this reviewResponded 4 March 2020

Thank you for your feedback and hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2020

This place is like "Cheers" Everyone remembers your name!
Great food and wonderful staff. The bed was very comfortable the rooms nice and clean. Room Service was wonderful. Cleaning crew was the best.

Date of stay: December 2019
  • Trip type: Travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Torre S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica S, Front Office Manager at Embassy Suites by Hilton Phoenix Downtown North, responded to this reviewResponded 4 March 2020

Thank you for your feedback and hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2020

I've stayed here before due to its location. It's well located for my reason for staying in Phoenix, and it's consistent with service and cleanliness. You can't beat the size of the rooms and the complimentary breakfast is far better than most.

Date of stay: February 2020
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Review collected in partnership with Embassy Suites Hotels
Thank Exploration201469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica S, Front Office Manager at Embassy Suites by Hilton Phoenix Downtown North, responded to this reviewResponded 4 March 2020

Thank you for your feedback and hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2020

I always have a great time when I'm at Embassy Suites by Hilton Phoenix Downtown North. The staff makes this place like a 2nd home! I've always had above average service here - - from the front desk and housekeeping, to the Bar and evening reception - - always exceptional service!

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank MidwestIowaTraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica S, Front Office Manager at Embassy Suites by Hilton Phoenix Downtown North, responded to this reviewResponded 27 February 2020

Thank you for your feedback and hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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