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“Beyond your best expectation”

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JW Marriott Phoenix Desert Ridge Resort & Spa
Ranked #9 of 175 Hotels in Phoenix
Certificate of Excellence
Louisville, Kentucky
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Beyond your best expectation”
Reviewed 7 March 2012

Spent 3 days at the time shares and visited the JW Marriott both properties were great Marriott places to stay. The property is a bit North of downtown and probably 30 minutes North of the airport if those locations are important you may want a different place. Bus service is provided between the properties and local shopping center. Many daily events. We enjoyed our short stay very much.

Room Tip: If you need more than one room consider the Vacation units across the street.
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  • Stayed February 2012, travelled with family
    • Value
    • Location
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    • Service
Helpful?
Thank Blm0098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,513 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (604)
Date | Rating
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English first
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 March 2012

Stayed here for an annual meeting. Beautiful room, nice view of palm trees and pool. I don't care for the very thick carpet in the hallways, while it is quiet it is very hard to roll your suitcase. Also what used to be a minibar i now empty and not on, with a sign in it that says this is not a refrigerator. Aside from those two minor things this property is beautiful and the staff is excellent.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mavenhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 5 March 2012

This hotel a wonderful place to stay and conveniently located to other bars and restaurants. We have been to this hotel four times and each time is just as great as the last. Service and the hotel features are tops. Pay the extra money for a spa service or daily pass at the Spa to enjoy the adult only/relaxing pool area. Food at all the restaurants is awesome.

  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank Hawktravelsfrommn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 March 2012

I am Marriott Platinum Elite (Lifetime Member) and stay almost exclusively at Marriott Properties. My family stayed at the JW Marriott Desert Ridge from 2/23-2/27. This is a very large (950 room) hotel, catering to corporate events and the golfing community. The grounds are well maintained and beautiful. The pool(s) are large, well maintained and the lazy river/slide is enjoyable. The staff is friendly and attentive. However, I would not recommend this hotel for families and I think it is not up to JW Standards.

We were upgraded to a hospitality suite. The room was big but tired (stained carpet, dinged walls, old decor). I was offered an alternative room but it wasn't worth the effort to re-situate with two kids under the age of 1.5. The food (room service) was a disappointment (quality) and really, I don't believe this hotel distinguishes itself from a regular / full service Marriott.

If you're going to have a corporate event or guys' golfing event, this hotel is good. However, I would not recommend it for families or couples looking to get away.

  • Stayed February 2012, travelled with family
    • Value
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Helpful?
3 Thank illini1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilbert, Arizona
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 29 February 2012

The J W is at the top of their game. Excellent customer service... Above and beyond in all aspects. Within 20 minutes of our arrival I was greeted by name. I would strongly recommend the Griffin Club. For a few dollars a day you get breakfast, lunch, awesome appetizers and an open bar from 4 till 11 with top shelf libations. Daniel and Brian are fantastic. The resort upgeade our rom to an executive suite with a stunning view of the mountains. The spa is a great place to relax and unwind....the massage .....world class!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pastorkenaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Phoenix Desert Ridge Resort & Spa

Property: JW Marriott Phoenix Desert Ridge Resort & Spa
Address: 5350 E Marriott Drive, Phoenix, AZ 85054-6147
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Phoenix
#1 Top resorts Hotel in Phoenix
#3 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Business Hotel in Phoenix
#9 Family Hotel in Phoenix
Price Range (Based on Average Rates): €€€
Hotel Class:4.5 star — JW Marriott Phoenix Desert Ridge Resort & Spa 4.5*
Number of rooms: 950
Official Description (provided by the hotel):
Without peer among Phoenix resorts, the award-winning, AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa welcomes guests to its stunning 316 acres in the Sonoran Desert. Our captivating resort takes you to a place where luxury, personal service, invigorating recreation and excellent dining are in abundance. Guest rooms and suites feature private balconies or patios with dramatic desert vistas, mountain views, and tech-friendly amenities. This premier resort also impresses with the award-winning Revive Spa and championship Wildfire Golf Club, home to the LPGA Founders Cup. Families, couples and friends will find a variety of activities designed for all ages including our Wildfire Pool Complex complete with Lazy River and water-slide. Or just relax and enjoy each others company indoors or outside on one of many patios with our inviting fire-pits overlooking the resort's waterways. Among the leading North Phoenix, Arizona resorts, JW Marriott Desert Ridge is your one-stop vacation haven. ... more   less 
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Also Known As:
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Arizona
Marriott Phoenix
Phoenix Marriott

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