Customer service is not a big thing in Samoa, especially in retail shops. But the service we received at Edens Edge was excellent. Staff were warm and friendly and helpful. A last minute booking turned our holiday into one to remember. Rooms could do with a lil improvement, but the aircon was working so Im not complaining. New beginnings for Edens Edge for 2016. I highly recommend this hotel and will brag about how great it is.