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All reviews walking distance every morning pool laundromat samoa
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2 - 7 of 91 reviews
Reviewed 1 September 2017 via mobile

The staff are lovely and friendly.
We thoroughly enjoyed the complimentary breakfast.
Cooling off in the pool every afternoon was great.
Very happy to have air conditioning.
There was a relaxed, friendly atmosphere.
Close to town and restaurants.

The ensuite bathrooms were poorly maintained - the doors were broken and weren't always serviced.
Our room didn't have a complete set of curtains so we were woken early every day.
Driveway access was a little difficult with our large van.

Stayed: August 2017, travelled on business
1  Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017 via mobile

We stayed at the Pacific Inn from July 31st - August 16th as part of the Cook Islands U16 National Women's Team. For us as an International team playing in a World Cup Qualifying tournament it was very important we stayed at a hotel that suited are needs. The Pacific Inn did not let us down in anything quite simply it was outstanding. The staff are unbelievable in friendliness and by the end of our trip there was many tears from players and hotel staff as we had built up such an amazing rapport with everyone. They are hugely helpful and the service was quite simply outstanding it made for our stay an even more enjoyable one. The location is perfect with a shop just next door which has all your basics. It's a short walk from downtown. It was so clean all the time and if we needed anything at all such as extra towels etc it wasnt a problem. I would 100% stay here again and also highly recommend. Well done to everyone and thank you again!

Stayed: August 2017, travelled on business
1  Thank JessI347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2017

We went as a sports team and had an awesome time at the Hotel. The staff was awesome; they took care of us while away from home, treated us as their second family(and vice versa), ensured that we were safe and fed us well too. The pool was awesome for the girls too. I can recommend this place for any teams travelling to Samoa, as it is close to all amenities and the staff are always accommodating to the needs of the team.

  • Stayed: August 2017, travelled on business
    • Value
    • Location
    • Service
Thank Merian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2017

I went to Samoa for peace and tranquillity.
My friend suggested we stay at Pasefika Inn, as he had stayed there before. He prepaid for 3 nights at $95 tālā per night ($95 for two =$47.50 each or converted = $27 kiwi each). You couldn’t get accommodation for small amount in NZ
What a “Hell Hole”.
Honestly I don’t know where start because the previous writer “Health concerns and cleanliness issues” covered some issues.
1. On initial inspection I said I would accept the room providing I was given a higher bed. The bed was extremely low and hard - the mattress was like a 2inch ‘topper pad’ on a wooden slatted base. Similar to what you find in a trampers hut. However this request went unheeded.
2. The stairs were difficult to use and nobody offered to help with bags and no elevator provided.
3. Just after I went to bed a bloody rat the size of a small cat walked across my bed. I dived out of bed to phone somebody but no phone. We could not find that rat. I was tired but felt that rat could walk across my face anytime. There was no way it could get out the door so we knew it remained in the room.
3. The air conditioning unit needed a chair to stand on, to turn it on as there was no remote. The air conditioning unit was extremely noisy and vibrated. We couldn't make any adjustments to it. We finally turned it off which made the heat unbearable.
4. There was a terrible sewage stench. Dogs barked all night. Heavy traffic rumbled down street all night. It was terrible!
5. On getting out of bed I noticed I was covered in big red spots, all over my body. I thought it was mosquito, but quickly realised it was bed-bugs. My whole body is covered. They are not itchy and each bite is a very red, half inch welt. Upon arriving home they are slowly disappearing without leaving any scab, most unusual.
6. I complained to the receptionist in the morning about the rat. She said,” Oh thanks for telling us as they are not our Rats, they, and the Cockroaches belong to the neighbour and we have to tell him. They are his rats, we haven’t got any. I sad, “I am telling you that you have a bloody rat in that room!

Room Tip: Avoid this place.
  • Stayed: July 2017, travelled with friends
    • Value
    • Rooms
    • Service
3  Thank Te-Anau-Driver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2017

This place was dirty!
1. Towels issued were more grey than white and some had blood stains on them. Towels were also threadbare.
2. The floor left us with black feet as we walked on it.
3. The floor had not been swept under beds as we located dead insects and a child's toy left behind.
4. The top of the bench unit which is painted white showed black and dirt as we wiped it clean.
5. The bath had a clogged drain from which I pulled out long dark hair and placed on side of the bath. This hair stayed there for the next 2 days.
6. The toilet was loose and wobbled on the base and got banged each time we entered the bathroom as it was tucked in behind the door. The toilet seat was also loose.
7. The power cable for the mini fridge was showing the red and black cords and the fridge was difficult to access unless you got on your knees to get stuff out of.
8. One bed was extremely hard - the mattress was on a wooden base.
9. The air conditioning unit needed us to stand on a chair to turn it on as the remote was missing.
10. The air conditioning unit was extremely noisy and rattled noisily with 2 different tones which made sleep difficult. We couldn't make any adjustments to it. One person wore ear plugs at night.
11. Bathroom tap dripped and would not turn off and had dark orange stain in it where the water had stained it.
12. One sets of stairs leading upstairs was narrower than the rest and difficult to manage as we carried our own bags up and downstairs.
13. Vehicles were always parked on the drive and we have to squeeze past them when entering/leaving the premises.
The list is endless.....

Room Tip: None of the rooms looked great.
  • Stayed: July 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Ingrid M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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