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All reviews free shuttle air con restaurant staff exceptional customer service convenience store floor room pizza restaurant tennis courts bit dated bottom floor stayed here for nights short drive loved staying here close to town new zealand definitely stay here again serviced daily
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Reviewed 8 July 2013

My friend and I got relocated to Insel Fehmarn form Coconuts Beach Club when the Tsunami of 2009 got our bunglow totally destroyed. The staff were very accommodating and friendly understanding the situation in Samoa at that time. At any rate, I'm Samoan, I live in New York City, I go to American Samoa then to Samoa every year and I did stay at other places in Apia but I feel like every time I stay at Insel Fehmarn they are like family. The staff are very good and helpful the rooms are clean and their Samoan breakfast is the best in the Samoa. We had a family gathering last year in Samoa and we all stayed there and they loved it. I'm planning to stay at Insel Fehmarn Hotel this again with my family including my sisters from Airzona,

Room tip: The top floor is the best you can see the view of Apia.
Date of stay: September 2012
  • Trip type: Travelled with family
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2  Thank Sanele M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2013

Talofa lava, In April 2013 me and my cousin went to Samoa for a week, we stayed at the Insel for five day the service was great the people were so friendly and helpful, the Insel is like a home away from home with a small kitchen and bathroom in each room your really are getting value for money, the Insel is about a 10minute walk from the town and about a 15minute walk to the flea markets at the far end of town so the location is not too bad at all. The hotel has nice second story restaurant with good service, a good size swimming pool and beautiful grounds and gardens. A big thanks to Christine, you made our stay wonderful and thanks to all the other staff at the Insel fehmarn
Faafetai lava from Justin and Kirstin

Date of stay: April 2013
  • Trip type: Travelled with friends
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2  Thank Justin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2013

Do not stay here this hotel is SOOO dated most thing in our room didn't even work! , we had soggy toilet paper on the floor of our bathroom when we arrived and even after asking the cleaner to clean this up and still remained there the hole 7 days of our stay making me look closer at how UNCLEAN our room was. Staff have no idea about what the hotel offered and did not offer and I while trying to book there rental car I kept getting told that to talk to a certain person but no one could tell me where that person was despite the rental car just sitting there unused for the hole time. the staff were very rude toward guest and when we went to leave there where a number of things charged to our room which we did not have or use and took a VERY long time to get it sorted out

Room tip: don't stay here!
Date of stay: May 2013
  • Trip type: Travelled as a couple
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3  Thank Emma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2013

Excellent safe, restaurant was good, bit more pricey then most places around town, but was great food overall. The pool was always clean, tidy and always open for a swim. Overall the place was great and we had a lo t of fun, eve at the hotel , so I really do think its a great place to stay.

Room tip: We stayed on the 2nd floor and all rooms on the 2nd floor were great .
Date of stay: June 2013
  • Trip type: Travelled as a couple
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1  Thank Ema G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2013

Excellent staff,a credit to their employer. Some of the best food I have eaten in the restaurant. Internet connection poor. Didn't watch TV because reception was appalling. Clean & tidy but building maintainance definitely required.

Date of stay: June 2013
  • Trip type: Travelled as a couple
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1  Thank Nicholas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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