This hotel is a bit out of the city center but has shuttle hourly (15 min drive). Our room had a nice view, room was large and the pool area outside is nice and pleasant but that were all the pros. The bathroom is small and dated, there were only cc 2 plugs in the wall, wifi is free but extremely poor, the heating is also done by the split air conditioner which is very laud and does not work properly. In early morning you surely wake up due to the laud walkie-talkie discussions in the corridor by the staff. As said the pool area is nice but you are not allowed to have any alcoholic drink there, we wanted to have a beer and it was prohibited... The breakfast is average to a 3-star hotel and the waiters are not too friendly. You heve to pay extra for a normal espresso which is far from being an Italian espresso. The food/sandwiches at the bar are ok on the other hand. This hotel was probably a super modern one 10 years ago but it would need a strong facelifting and also more customer-focused staff.
- Official Description (provided by the hotel):
- Quiet and majestic, Argentine Lake grants Xelena Hotel & Suites Hotel that peculiar elegance and beauty conveyed by the Patagonian spirit. A high caliber proposal designed for guests to enjoy the best landscapes of Argentine Patagonia, at all times of the year. Confort and warmth define the Hotel`s personality and make the perfect match with the personalized attention and services that it offers its guests. The hotel counts on a Spa, boutique, gourmet areas and function rooms for social and business events. ... more less
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- Also Known As:
- Xelena Deluxe Hotel El Calafate