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All reviews every hour in town free shuttle swimming pool lago argentina lake view small city the hotel offers welcome drink nice hotel shuttle service breakfast room hotel is located front desk staff cab ride argentino lake breakfast was excellent
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32 - 37 of 1,130 reviews
Reviewed 29 October 2017 via mobile

Hotel rooms are clean and tidy; nothing fancy but they are a good base to centre your trips out to the glacier. Beds are large and comfy and we had a beautiful view of the lake. Bathroom was small and a bit dated but overall it's to be expected - agree with some other reviews about the star rating, but note that you don't pay a 5* price so have a think about expectations if you are surprised upon arrival.

Downside for us was no kettle in the room; instead they charge room service for cups and a flask of hot water.

Breakfast was adequate, as per other reviews it's not expansive but it does the job. We ate one night in the bar - it was okay nothing special. I had pasta and it was tasty but very thick so cut most of the filling out the ravioli. I preferred to take the free shuttle into town which takes 5 mins so no hassle. Was running all day as far as we could see. The last one into town is 2200 (with last return 2220).

A big plus for this hotel was the swimming pool. Very clean spa area and nice and warm in the pool. Outside swimming area was fun too.

A taxi from the airport to the hotel (2 adults and luggage) cost us 480 pesos then the same guy picked us up for return to airport for 350 pesos.

Overall I'd stay again, and so would recommend it, but don't go with high 5* expectations!

Stayed: October 2017, travelled as a couple
1  Thank SWaterson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017 via mobile

This boutique hotel might be a bit outdated here and there, rooms could do with a touch up... but the service and the view really makes up for that. Belen at reception sorted our day trip and when departing at 5:30 am the bar makes you a little breakfast before you leave!
Sauna is small but again the lady that tends to it is so hospitable. Pool not so big but nice and toasty and most of all... the view!!!
Breakfast ok.

Stayed: October 2017, travelled as a couple
Thank Marjolein C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

The hotel is located near the marsh and lake (Lago Argentina). depending upon the season there are even flamingos to see from the hotel. The hotel provides shuttle service to town on the hour from 11am-7pm. Takes about 10 min. You can walk but it is a long walk! The staff was very courteous and helpful. Bar had a good selection and the food was pretty good! Most of the suites have great views of the lake and snow covered mountains. Highly recommend this location based upon some of the other hotels we saw in the area.

Stayed: September 2017, travelled as a couple
Thank Axel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2017 via mobile

This is a decent hotel with adequate facilities and very nice views of the lake. However, in my opinion, neither the rooms, dining , service or recreational facilities deserve a five star rating. It is really an acceptable but not even excellent four star experience.

The restaurant, restaurant Mora, offered what looked like delicious meals but undoubtedly our most disappointing dinner in two weeks in Argentina and Chile. It was overpriced and mediocre. The food at the bar was fine and much more reasonably priced. The acoustics in the rooms are poor so you can hear your neighbors conversations.

Stayed: August 2017, travelled as a couple
Thank Steffen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2017 via mobile

We checked out yesterday from a two day stay at the Xelena in El Calafates. The Xelena is a comfortable hotel with a good view of Lago Argentino. The hotel is built on a hill overlooking the lake and one must walk down the hill and across the street to reach it. It is a protected, marshy area off the lake but also a home to flamingos. The lobby is plain but clean with the bar off to the right. Check in was easy and the front desk staff very helpful.

The room was comfortable but lacked a coffee maker. The bed was comfortable although the sheets were a bit rough. The were two chairs which is good as many just have one. Other than that there is a safe and the bathroom was well appointed (water pressure in the shower is lacking).

The hotel has a breakfast room but although there are eggs and bacon, there's not a large selection of anything else. We found it a bit lacking. The hotel has a high end restaurant but we did not try it. We did eat at the bar, which has a good selection (hamburger was good but chicken sandwich was very dry).

The hotel offers a shuttle to the downtown but the last return to the hotel is 7:30 pm, too early to catch if one is eating dinner in town. A cab ride is approximately one hundred pesos.

All and all, a good hotel but not great.

Stayed: July 2017, travelled as a couple
1  Thank K2Travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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