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“Lovely position but lacking in atmosphere”

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Xelena Hotel & Suites
Ranked #11 of 69 Hotels in El Calafate
Certificate of Excellence
Reviewed 27 February 2017

This hotel is better prepared for groups than individual travel. Excellent restaurant and helpful staff but rather impersonal central area with small pool and spa. Some distance from the town which makes visits more complicated.

Room Tip: Ask for lake view
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  • Stayed: February 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank 888anthony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 16 February 2017 via mobile

El Calafate is a tourist town with many souvenir shops and family hotels - Xelena Hotel strives to be a finer hotel. It offers lovely public areas and.very gracious service along with an onsite restaurant serving fine cuisine. Its rooms are not quite up to the same standard as its restaurant and public areas but they are very comfortable nevertheless.
The hotel offers a convenient shuttle to the downtown area which is very helpful. Overall this is a good choice if you are in El Calafate and hoping for something a cut above -

Stayed: February 2017, travelled as a couple
Thank saramatthews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2017

This is not a 5 star hotel. The suites are fine but the rooms are small and really need refurbishing. The restaurant is only "a la carte" and it takes you hours to get your meal. The breakfast is ok, but again not a 5 star breakfast. Good bar, with quicker service, I suggest not to use the restaurant but the bar dinner menu.

Room Tip: Choose the suites on the second and third floor, they are the newest.
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  • Stayed: January 2017, travelled with friends
    • Cleanliness
    • Service
Thank fpav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2017 via mobile

Xelena is a medium 4 stars hotel, not a 5 stars! It is nice, rooms are clean but with low quality complimentary bath products
Nespresso coffee only in suites, but you will be charged 35 pesos for each, without ay notice
Breakfast ok but nothing special
Hotel is far from downtown, but it has a beautiful view

Stayed: January 2017, travelled with friends
Thank Nembac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2017

Stayed here 3 nights in lieu of a more expensive hotel which was shut down by the Argentinian Government. Pleasantly surprised.
Located on Lake Argentina, The rooms were nice and I think all rooms fronted the lake.
Nice restaurant and bar restaurant area.
Decent spa and pool/hot tub area. Reasonable prices and quaint gift shop.
Very acceptable

Room Tip: lower floors closer to waterfront
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  • Stayed: January 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank jcsrivrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Xelena Hotel & Suites

Address: Rene Favaloro 3548, El Calafate 9405, Argentina
Region: Argentina > Patagonia > Province of Santa Cruz > El Calafate
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in El Calafate
#5 Business Hotel in El Calafate
#6 Luxury Hotel in El Calafate
#8 Family Hotel in El Calafate
#22 Romantic Hotel in El Calafate
Price Range: €100 - €244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Xelena Hotel & Suites 4*
Number of rooms: 70
Official Description (provided by the hotel):
Quiet and majestic, Argentine Lake grants Xelena Hotel & Suites Hotel that peculiar elegance and beauty conveyed by the Patagonian spirit. A high caliber proposal designed for guests to enjoy the best landscapes of Argentine Patagonia, at all times of the year. Confort and warmth define the Hotel`s personality and make the perfect match with the personalized attention and services that it offers its guests. The hotel counts on a Spa, boutique, gourmet areas and function rooms for social and business events. ... more   less 
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Also Known As:
Xelena Deluxe Hotel El Calafate

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