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“Hotel with stunning views” 5 of 5 bubbles
Review of Alto Calafate Hotel Patagonico

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Alto Calafate Hotel Patagonico
Ranked #13 of 70 Hotels in El Calafate
Certificate of Excellence
Monmouthshire
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Hotel with stunning views”
5 of 5 bubbles Reviewed 4 January 2012

The hotel stands over the small town of Calafate with wonderful views.
The staff were great and friendly.
The rooms were nice and clean and well decorated. We had one overlooking the bay stunning views.
The breakfast was plentiful and nice, the evening meal was enjoyable.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LynMartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AltoCalafate, depto.e-commerce at Alto Calafate Hotel Patagonico, responded to this review, 24 January 2012
Dear Sir,

On behalf of our staff thank you very much for your comments. We´ll take your words to continue growing.

Sincerely,
Natalia R.Palacios
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,034 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
milano
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 4 January 2012

My boyfriend and I have just spent a few days in Alto Calafate Hotel (including New Year's Eve), and it has just exceeded our expectations.
This hotel is located on a hill three kilometers away from El Calafate, but the hotel provides transfer to and from the town free of charge. Everywhere from the hotel, the lobby, the restaurant, the foyer (and also from the room if you are able to get one with lake view), you can see the Argentinan Lake.
The hotel has a beautiful patagonian architecture and is tastfully decorated inside.
The standard rooms are quite big, nicely decorated, confortable and clean. The bathroom was also fine.
For New Year's EVE, the hotel organised a dinner party for USD 150 each (which is a lot of money for El Calafate), but we were happy with it. The menu was very generous, and they did not save on the wine and champagne. During the dinner, we could enjoy a live opera show! and then some disco dancing. It was fun.
Breakfast was nothing special but it offered the usual range of variety.
Finally, the personel of the hotel are very professional and the servise the provide is good. People at the reception are very helpful. Unfotunately no all of them are fluent in English (but I have to say that is a problem we have encountered everywhere we have been in Argentina), but at least they make a serious effort.

I highly reccomend to stay at this place when you visit the natural wonders of the El Calafate.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank benedetta73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tenerife, Spain
Level Contributor
100 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed 1 January 2012

Our room was definitly not what I expected from the entrance hall, which was quite nice. Our room, facing east, was not convincing at all. Suffocating warm, although all heaters were off, and I am really not someone suffering from heat waves. You can only open one third of the window surface, but still, you won't be able to stick your head out: there is a moskito netting you can't (re) move. At 05.30h a.m. The sun comes out and it gets even warmer.
Bathroom was ok, towels nice and fluffy. Be aware of the hair dryier: it is of the kind that eats your hair!
The day of arrival and after visiting town, we had a hard time finding a taxi to get to the Hotel. We did not want to wait for the Hotel bus, nor did we know where in town it left.
When we finally arrived to the Hotel (9.30 pm) we were looking forward of dining in the promising restaurant. But we were told that we had to wait until one hour later, 10.30 pm. When I told the lady that the restaurant was have empty, she said that the kitchen was
'overloaded with work'. We ate there the next evening, and although the food was ok and nicely presented, the service is quite slow and not attentive at all. Wine on the menue is offered from 2007 but you get 2009. Same price, but: " it's all the same", according to the waiter.
Breakfast is average, our lunch package was incomplete.
All in all, in case I happen to return to El Calafate, I will choose another Hotel.

Room Tip: Insist on rooms with view on the lake.
See more room tips
  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank elydia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AltoCalafate, depto.e-commerce at Alto Calafate Hotel Patagonico, responded to this review, 24 January 2012
Dear Sir,

On behalf of our staff we really regret not have met your expectations, we´ll take your comments to continue growing.
Your complains have been address within our quality system.
Sincerely
Natalia R.Palacios
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santiago, Chile
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 22 December 2011

All in all very good value hotel. Staff is helpful and responsive, breakfast is plentiful, rooms are tidy, the spa-area is reasonably well equipped. While it's true that the hotel is located outside the city center, their shuttle-bus or your own car will get you down-town very quickly.

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sasuffie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
246 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
5 of 5 bubbles Reviewed 30 November 2011

Seems to have some mixed reviews which we can't really understand. Was probably the best hotel we stayed at during our trip around Brazil and Argentina!

Great room, we were in 215 (standard room) and it definitely wasn't old or in need of a revamp, also had a great view of the lake in the distance. Good quality food and helpful staff. Located a couple of km from centre El Calafate there is a free shuttle bus every hour to take you into town. Spa is very relaxing and sitting by the pool was a great way to unwind. Had dinner at the hotel one night and was impressed with the wine and food - prices comparable to town. Free internet. Only slight gripe was the lack of decent 'hot' food at breakfast but overall an excellent stay.

Room Tip: We asked for a high floor and good view (there are only 3 floors) and were v pleased with our room a...
See more room tips
  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gareth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alto Calafate Hotel Patagonico

Property: Alto Calafate Hotel Patagonico
Address: Calle 2000, #141 | Villa Parque Los Glaciares, El Calafate, Argentina
Region: Argentina > Patagonia > Province of Santa Cruz > El Calafate
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in El Calafate
#4 Luxury Hotel in El Calafate
#9 Family Hotel in El Calafate
#10 Romantic Hotel in El Calafate
Price Range (Based on Average Rates): €€
Hotel Class:4.5 star — Alto Calafate Hotel Patagonico 4.5*
Number of rooms: 103
Official Description (provided by the hotel):
Welcome to Alto Calafate Hotel, where the beauty of the landscape is combined with the functionality of the ambiances, achieving the perfect combination of elegance, comfort, service and the most impressive views of Lago Argentino and Cerro Calafate.Alto Calafate Hotel is strategically located at the entrance to the city on the way to the airport and 3.5 kilometers from downtown. Placed on a hillside, you will be able to please yourself admiring the wonderful panoramic view of the lush landscapes of Patagonia.Among the distinguished services offered by Alto Calafate Hotel its restaurant highlights, with international and regional cuisine that includes traditional dishes from Patagonia Argentina. Once there you will be able to observe the beauty of Lake Argentino while sipping exotic delicacies.You will have at your disposal the services of Transfer to the city center, Multipurpose Room, Laundry, Room Service, Business Center and Wireless Internet Access in the whole building.Alto Calafate Patagonico Hotel is the perfect complement to make your experience in Patagonia, a sanctuary of peace, warmth and comfort with high quality standards and are the perfect contrast to the untamed land of dreams. ... more   less 
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Also Known As:
Alto Calafate El

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