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671
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All reviews nice hotel economy room view room lovely lake tiny window minute walk different options open the window restaurants and shops view of the lake the main street desk staff highly recommend this hotel cold meats breakfast buffet lunch box bird watching
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Reviewed 2 September 2018

We had 2 rooms for 3 nights, based at this hotel, as we explore the Parque Nacional Los Glaciares. The first night, we were invited to a wine -tasting, and the second night we were invited to a musical evening ... all very convivial and welcoming.
The front desk and everyone who worked at this hotel are helpful and has not hesitated to help us, from rushing out to our car to help us with our bags and giving us very helpful information for our visits to the surroundings, also providing us with easy parking,The location is very central and we were able to also sample the other excellent restaurants within a short walk from this hotel. We also had a packed lunch arranged.. The staff could not do more ..We highly recommend this hotel

  • Stayed: August 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank ATeh888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinergia S, Gerente at Hotel Mirador del Lago, responded to this reviewResponded 5 September 2018

Dear guest,
Hotel staff appreciate the time you had to write your personal opinion. We are pleased to know we have accomplished your expectations, it encourage us to keep working on improving the quality service we provide.
We hope to welcome you back again.
Regards.

Jorge Ponce
Gerente Operativo
Tremun Hoteles.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2018 via mobile

This hotel is located on the main street through El Calafate but near to the edge of town so it is quiet and has a beautiful view of the lake. It is an easy walk to many of the restaurants. We highly recommend the restaurant at the hotel also; our dinner was delicious and reasonably priced. The desk staff members were friendly and helpful. The breakfast was quite good.

Stayed: June 2018, travelled with family
Thank Mary Lynn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinergia S, Gerente at Hotel Mirador del Lago, responded to this reviewResponded 22 July 2018

Dear Mary Lynn:
We are deeply committed to provide our guests the best experience possible in the Hotel, and we are pleased to know you had a comfortable and enjoyable staying.
We hope to welcome you back again.
Regards.

Jorge Ponce
Gerente Operativo
Tremun Hoteles.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2018

We stayed here for 2 nights in January as part of a tour and found the hotel to be comfortable and welcoming.
The room was on the smallish size and although the window was lake facing, it didn't really afford a lake view, but on this holiday the room was only for sleeping as we were out and about during the days. The room was clean and functional however.
We enjoyed a good lunch in the restaurant which had good views towards the lake and breakfast was good too. We were able to walk into town - a walk of 10 - 15mins to look around the shops and stalls. Later in the evening we visited the Reserva Laguna Nimez bird reserve which we thought was excellent and opened until late (in January) - this was about a mile's walk from the hotel. Plentiful birdwatching at the reserve and on the journey there and back.
The following day we visited Los Glaciares National Park by coach trip and had a wonderful, memorable day there.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Cathy_Bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinergia S, Gerente at Hotel Mirador del Lago, responded to this reviewResponded 22 July 2018

Dear Cathy & Bob:
Hotel staff appreciate the time you had to write your personal opinion. We are pleased to know we have accomplished your expectations, it encourage us to keep working on improving the quality service we provide.
We hope to welcome you back again.
Regards.

Jorge Ponce
Gerente Operativo
Tremun Hoteles.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2018

I've never submitted a negative review before but I had a very frustrating experience with this hotel. I booked a fully refundable reservation and ended up having to cancel (within the allowable timeframe). The hotel insisted they issued a refund but the credit never showed up on my card. My bank finally contacted the hotel and they refused to refund the charges because they insisted that too much time had passed. I can’t speak to the experience at the hotel itself but I would caution against booking here if there’s a chance your travel plans will change.

Stayed: November 2017, travelled solo
2  Thank cjl428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinergia S, Gerente at Hotel Mirador del Lago, responded to this reviewResponded 18 June 2018

First of all, I would like to thank you for leaving your comment and I am engaged in this matter to find an immediate solution.
We are deeply shocked about what have happened with your reservation and I assure you that in our Reservation Department in El Calafate, there is no clear or formal register of your claim, which we eould like to resolve as soon as possible.
I kindly ask you to contact our booking department reservas@tremunhoteles.com.ar to clarify and solve this situation.
In the name of the Hotel staff, I am deeply sorry for th inconvenience and we await for your response.
Regards,

Jorge Ponce
Gerente Operativo
Tremun Hoteles

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2018 via mobile

The Mirador is a friendly clean hotel, on the main road of Calafate a few blocks from the centre. Warm, clean and cosy rooms with great breakfast. Plenty of water pressure and hot water. Restaurant is decent as well.

Stayed: May 2018, travelled as a couple
1  Thank expatwelsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sinergia S, Gerente at Hotel Mirador del Lago, responded to this reviewResponded 26 June 2018

Dear guest,
We are deeply committed to provide our guests the best experience possible in the Hotel, and we are pleased to know you had a comfortable and enjoyable staying.
We hope to welcome you back again.
Regards.

Jorge Ponce
Gerente Operativo
Tremun Hoteles.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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