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“Hielo y Aventura: huge disapointment”
Review of Hielo y Aventura

Hielo y Aventura
Certificate of Excellence
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Concessionary company of Glaciers national parks, certified by a quality standard ISO 9001:2008. We develops excursions to walk over Perito Moreno glacier, and navigate in front of its southern wall. Minitrekking: 10 hours tour, including transportation from Calafate, one hour visit to panoramic view point, 20 minutes navigation, and 1:40 hour trek on the ice. Physical effort: Medium high Big Ice: 12 hours tour, including transportation form Calafate, half an hour visit to the panoramic view point, 20 minutes navigation, 3:30 hours trekking on the ice. Physical effort: High. Safari Nautico: one hour navigation in front of the southern face of Perito Moreno Glacier. It does not include transportation. It can be purchased in the park, the day of the tour.
Reviewed 3 January 2010

We wanted to walk on the glacier. Hielo y Aventura is the only agency offering this service on the Perito Moreno. Prices have doubled in one year. Service is very bad and unprofesional. They take clients as fools.
We advice you to go rather to el Chalten (3 hours bus) where you can do various treks on glaciers around the Fitz Roy.

6  Thank lavauxh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"big ice"
in 199 reviews
"mini trek"
in 87 reviews
"the bus"
in 109 reviews
"main guide"
in 11 reviews
"hiking boots"
in 24 reviews
"boat ride"
in 56 reviews
"ice trekking"
in 31 reviews
"the perito moreno glacier"
in 52 reviews
"tennis shoes"
in 7 reviews
"national park"
in 43 reviews
"an amazing experience"
in 29 reviews
"age limit"
in 14 reviews
"toast"
in 7 reviews
"glacier water"
in 17 reviews
"wear layers"
in 8 reviews
"once in a lifetime"
in 24 reviews
"hour hike"
in 14 reviews
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658 - 662 of 2,604 reviews

Reviewed 23 September 2009

Hielo y Adventura unfairly take advantage of the a monopoly they hold on the Perito Moreno trek and by continually raising pricess of their tours. This is probably also why many say that their tours are overcrowded and they feel as if they are beingrushed through.

After researching on the internet I found that most people paid $435 in 2008 (including transfer) for the Big Ice Tour. When I emailed Hielo y Adventura, they had already raised the price to $650 pesos (w/o transfer fees). When I asked them if they had raised the prices since 2008, they provided no explanation and simply wrote back: "The price is $650. If you want to pay less go somewhere else." This type of disregard for customers and free reign on price hikes is due to their unfair monopoly in Calafate.

Personally, I will not support this type of business practice and would much rather do a much cheaper and less crowded glacier hike on Viedma in near by Chalten.

10  Thank mjensen82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 days ago via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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