We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (426)
Filter reviews
426 results
Traveller rating
146
167
83
15
15
Traveller type
Time of year
LanguageAll languages
More languages
146
167
83
15
15
See what travellers are saying:
Filter
Updating list...
3 - 8 of 426 reviews
Reviewed 10 November 2017

We stayed in this hotel a couple of times over the past year, and honestly we forget about it as soon as we live town. What I mean is, this is sort of an impersonal place that has absolutely no charme, in which we had forgettable and depressing breakfasts, hot nights (hot because the room had no A/C...)... the list goes on and on (did I mentioned the stained old wall to wall carpet? Spotty wifi?)
On a positive note, location is perfect right in the middle of town, staff is attentive and that is pretty much it. Expensive for what it is.
We are staying nowadays in another apart hotel while visiting San Martin de los Andes.

Stayed: February 2017, travelled on business
Thank Wilacho T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017 via mobile

We spend 4 nights.
It has a small swimming pool, a place for watching movies, a restaurante and a bar.
The breakfast is good, it has cereals, eggs, cakes, toast, fruit, yogurt... a bit of everything and variety.... (not like a super fancy buffet but it's ok)
The beds are comfy, the rooms has a mini bar, they toilets are equipped with shampoo, gel shower and soap.
Also a safe box in the rooms.
Parking and the staff is very attentive.

Stayed: July 2017, travelled with family
Thank cfvarios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patagonia_Plaza, Responsable at Patagonia Plaza, responded to this reviewResponded 1 August 2017

Thank you for rating us. It is very gratifying for us to know that you have had a good stay in our Hotel. We hope you come back very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2017

I love this hotel. It is close to everything: Lake Lacar, restaurants, coffee places, and shopping areas. The staff at this hotel is extremely helpful and kind. They go above and beyond to help! The restaurant in the hotel has awesome dishes and the price is better than other places in the city. Their breakfast has many options and types of beverages. Rooms are spacious and nicely decorated. My only critic regarding this great hotel is the lack of air conditioners in the rooms. I understand that it is not usual to have over 27°C temperatures in the summer. But, when it happens, ACs are a must. When you have several days above this temperatures, it becomes rather uncomfortable to be in the room. But, I truly love this hotel and will stay here again!

Room Tip: Rooms opposite to Lake Lacar side are quieter
  • Stayed: January 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Gabyta2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patagonia_Plaza, Responsable at Patagonia Plaza, responded to this reviewResponded 3 April 2017

Thank you for your rating. It is very important for us the opinion of our guests. We hope to see you again very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2017

On Friday December 30th, 2016 I decided to travel to San Martin de los Andes with an American friend for a Goodbye to year 2016 and to Welcome the Arrival of 2017.

Based on the comments found at TripAdvisor, we decided & selected to make reservations at the Patagonia Plaza. We requested a “Quiet room on a Higher floor…”.

When we arrived we were assigned room 105 and when inquired about the room assigned we were told that the room was “Quiet” as it was in front of the Gardens … making the street traffic buffered. We look at room 105 and found the window open as the Hotel had no Air Conditioning … being summer the room was hot & stuffy.

We went back to the Check-In agent and requested if there was a room to the back of the hotel and he advised us that in the back of the Hotel the parking lot was located therefore there would be more noise. He checked for other rooms available and said that the hotel was “Sold Out” !..

Our first night even though we both had “ear plugs …” we could hear loud noises from the street and since the hotel has no “sound proof walls” we could also hear what was going on in the adjacent rooms … That got even louder in the early morning ..! Again, as the hotel has no Air Conditioning the room was quite hot!

Our biggest disappointment with Patagonia Plaza was when we returned on the afternoon of Saturday December 31. We requested at the Bar two champagne glasses to take to our room and we were told “ that they did not have enough champagne glasses …” and that the Hotel only had glasses to cover their New Year Dinner Party … We asked then for two of any type of glasses … We also got a short “ No ! “ One of the waiters entering the kitchen added in a loud voice “ We will need all type of glasses for tonight … “ and a bearded Bartender / Cashier and a Waitress behind the Bar re-affirmed what was said by the Waiter entering the Kitchen.

We decided to advise the front desk of what had just happened … The same and only front desk agent who had checked us in the hotel on Friday and was now at the front desk … Said that there was “nothing that he could do or say …! “ We asked him for the Person / Manager in Charge … He advised us that this Person had gone home … and would not be back until Sunday January 1st.

Having been in the Travel Industry and owner of a Resort, I consider myself an avid & experienced world traveler… I would have never expected such an embarrassing experience at a Four Star Hotel .

On a positive note Patagonia Plaza, offers acceptable common areas and included a buffet type breakfast with your room. The only front desk agent at all times on duty showed concern and was cordial & tried to be very helpful.

Room Tip: Call the Hotel to verify your reservation & requests
  • Stayed: December 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Francisco Arman... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patagonia_Plaza, Responsable at Patagonia Plaza, responded to this reviewResponded 5 January 2017

We are sorry that you had a bad experience in our Hotel and hope that next time we can give you a better impression.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2016

Our room was facing the side of the hotel and it was very quiet . Rooms are very well equipped and warm . Breakfast was wonderful ! Great variety of foods and fits every custom . The waiters at the dining room are excellent ! the most courteous , helpful and efficient you can imagine . The front office staff was also very good and polite .The hotel is very well located in the center of town but walking distance from the lake and all facilities .

Room Tip: rooms facing the main street in lower floors can be more noisy
  • Stayed: October 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank AdinaKarmiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patagonia_Plaza, Gerente at Patagonia Plaza, responded to this reviewResponded 4 January 2017

Thank you very much for taking the time to qualify us, we are glad that you had a very good experience in our facilities. We strive every day so that our passengers are satisfied and want to return. We look forward to your next visit to San Martin de los Andes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews