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Reviewed 17 January 2012

Albertina Hotel is located right on the main square of San Juan and is convenient walking to restaurants, etc. Our room had high ceilings, was spacious, clean and quiet. The staff were friendly and helpful. Of particular note was Marcos who speaks good English and went out of his way to help us with a number of sightseeing issues. San Juan is a less cosmopolitan town than Mendoza and much less English is spoken there. However, the people were friendly and helpful and we encountered no difficulties. Likewise, the winery tours were more personal than in Mendoza.

Past reviews on Tripadvisor had leveled significant criticism at The Albertina. Perhaps this has to do with the fact that the hotel changed management three years ago and has been significantly upgraded in recent months. Our experience was very positive and we recommend the hotel very strongly to anyone who wishes to stay in San Juan downtown.

  • Stayed: January 2012, travelled with family
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1  Thank Peregrine15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2011

We booked this Hotel months before arrival and I was concerned about the Reviews so I emailed and had an email back saying we had Superior Accommodation booked so our room was refurbished. After 36hrs travel our room was not ready, returned 3hrs later to say we had no Superior Room, the room we were offered was disgusting!!!! We left very angry searching for accommodation at 8.30pm. Then 10 days after our stay we were told they were going to charge us 10days accommodation for a NO SHOW!!!! Avoid this HOTEL

  • Stayed: October 2011, travelled as a couple
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Thank Deb879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2011

Even though this hotel can be rated for it's central location, the rooms do not match the descriptions on it's web site. The rooms are small, rather like prison cells, and the decor dilapidated. We were told by our travel agent that we were booked into a superior double room, but there was no evidence of this in the room that we were allocated. Our room was not cleaned and we were informed that this was because we did not leave the room key at reception on our day out - what nonsense!

  • Stayed: August 2011, travelled with friends
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1  Thank frank k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2011

Modern lobby, somewhat older but ok rooms and rusty not very nice bathrooms. Very central on the main square, reasonable breakfast buffet. Staff is friendly.

  • Stayed: March 2011, travelled as a couple
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Thank Kepster1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2010

The hotel is in plaza 25 de Mayo, (the city centre) so its plus is certainly its position. From there you can easily get everywhere. we got a comfortable and clean room, but it was very basic. The furniture was old and torn and the bathroom had a very unattractive look because of some broken parts. Breakfast is abundant, but without cooked meat. the reception and staff are very helpful. there is also free wifi and a couple computers to access internet
in the reception which instead has a modern and attractive look.

  • Stayed: August 2010, travelled with family
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1  Thank idontlovenicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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