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11 - 16 of 734 reviews
Reviewed 13 January 2016

Forgot a battery charger in my room. A week later went back to the hotel (rerouting my trip) to pick it up. The girl at the desktop told me the person responsible for the keys of the lost-items room was not there at that time and that they could send it to me. I agreed. A couple of days later when back home, received a message saying that I would be charged ARS 308 for mailing the item, which would've been OK if she had told me that at the time I showed myself to recover it.

Room Tip: WiFi very slow
  • Stayed: January 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Marcelo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Modhotels M, Coordinadora Gral de Reservas at Mod Hotel Mendoza, responded to this reviewResponded 15 January 2016
Google Translation

Estimado Marcelo T,

Agradecemos su contacto. Y lamentamos que su estadía no hay sido del todo grata.

Estamos trabajando para mejorar nuestros servicios. Sin embargo nos gustaría dejar asentado, que los horarios para retirar el objeto fueron informados vía e.mail oportunamente. La respuesta fue que no sabia si pasarían a retirarlo por cuestion de tiempo.

El hotel se ofreció a enviarlo, bajo la condición del pago contra reembolso a cargo del huésped.

Cualquier inquietud, no deje de contactarnos.

Saludos cordiales.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2016 via mobile

The rooms are ok- clean and spacious. Bathrooms nice. But the overall service is lacking so much that we didn't enjoy our stay. The front desk usually has only 1 person and its their busiest time of year so there is usually a queue. The front staff are generally unhelpful. The wifi is appalling. The pool area is nice but overcrowded with hardly any beds. No outdoor service. No room service. Seems to be a lack of staff. Given the cost of this hotel we would expect a lot more.

Stayed: January 2016, travelled as a couple
Thank phildim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Modhotels M, Coordinadora General de Reservas at Mod Hotel Mendoza, responded to this reviewResponded 11 January 2016

Dear Phildim,

Thanks for your opinion.

We made the suggestion to improve service

Best Regards,

Mod Hotels Teem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2015

This rather new hotel is located in a part of the city somewhat away from the shopping and restaurants location, I say somewhat because Mendoza's center size is about Geneva's center size and people who knows Mendoza claims that the area is frequented by too many, lets say people you would not want to invite home to dinner.
With this said let me remark that the building is impresive, rooms are very spacious
furniture is new ammenieties are ok wi-fi in every room and a breakfeast that if your wife would serve you every day you'll never divorce her...They also include in the breakfast buffet a bottle of the locally produced wine, this is to remind you that Mendoza is the largest producer of wine in the American continent, North and South and one of the largest in the world, personally I did not see anyone taking advantageof the offer but it is there...
It also has a restaurant that serves lunch and dinner the bussiness center is state of the art including a free of charge use of printer and paper not usual nowadays..
I must remark also that al personell is of the best

Stayed: November 2015
Thank jaa193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Modhotels M, Coordinadora General de Reservas at Mod Hotel Mendoza, responded to this reviewResponded 16 November 2015

Dear Jaa193,

Thank you for choosing our services.

We hope we bear in mind for future stays Mendoza.

Best regards

Mod team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2015 via mobile

Stayed at Mod Hotel for 3 nights with friends and would rate this a high 3.The hotel was perfectly adequate but there was nothing special about it. A few minor adjustments would make the place significantly better. Rooms are big and clean. We ordered a triple room and were disappointed to find a very large double and one sofa bed rather than two doubles or three singles. The room had a kitchen area but there was no equipment aside from a microwave - no kettle or glasses. There were three of us staying in the room however, it was only set up for two. We requested an additional towel and it arrived at the room promptly. Reception staff were helpful with queries. The hotel has a business feel about it and is located in downtown, the opposite side to where the main bars and restaurants are. Taxi's are cheap so it wasn't a problem but I'd probably stay the other side of town if I visited again.

Stayed: November 2015, travelled with friends
Thank sjlovetotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Modhotels M, Coordinadora de Reservas at Mod Hotel Mendoza, responded to this reviewResponded 16 November 2015
Google Translation

Estimado Sjlovetotravel,

Agradecemos su opinión sobre los servicios de nuestro hotel.

Lamentamos que la habitación no haya cubierto sus expectativas del todo. Sin embargo, cabe destacar que se asignó la categoría que usted reservó por medio de Internet. En cuanto a la disposición de las camas, si no es solicitado con antelación, queda sujeto a disponibilidad al momento del check in.

Tendremos en cuenta la opinión sobre los servicios, para mejorarlos.

Esperamos nos contacte para futuras reservas en Mendoza.

Saludos cordiales.

Equipo Mod

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2015

  • Stayed: October 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Amoma.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Roberto B, Coordinador General de reservas at Mod Hotel Mendoza, responded to this reviewResponded 21 October 2015

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