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Reviews (1,487)
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All reviewsthe club loungewelcome giftspg statusindoor pooltop floorupgraded to a suitean excellent hotelfront desk staffmountain viewglass of winecomfortable hotelrestaurant reservationssan martinwine countrychillitourinternet
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28 - 33 of 1,487 reviews
Reviewed 2 July 2017 via mobile

A beautiful hotel in downtown Mendoza right in the Centre of things. We got upgraded to the Governor's Suite. It was beautiful. Excellent club lounge. Staff spoke perfect English and in particular we appreciated Martin!

Stayed: July 2017
Thank canadagirl123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this reviewResponded 4 July 2017

Dear guest: Thank you very much for sharing your words with us. We are glad to receive your comments and we would like to invite you to come back again in a near future. Nice regards, Ana Rodríguez Armisén, Vip & Club Services Manager.


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Reviewed 23 June 2017

Breakfast fare was good. Concierge service was good each evening. The only concern was the hotel management which took almost two months to get my bill straight; but we got it worked out in the end with a lot of effort. Hotel was clean. Room cleaning should have been better.

  • Stayed: August 2016, travelled on business
    • Value
    • Location
    • Service
Thank DingoBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this reviewResponded 24 June 2017

Dear Guest, Thank you for sharing your experience at the Sheraton Mendoza Hotel. As a valued member, we appreciate your feedback, it is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Ana Rodriguez Armisén Vip & Club Services Manager.

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Reviewed 11 June 2017 via mobile

An excellent business hotel clause centre of Mendoza. High quality, friendly service.
Good conference facilities in first floor.
Great buffet breakfast.
Quiet bar, with local beers, and of course famous local wines
Recommended.

Stayed: June 2017, travelled on business
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this reviewResponded 11 June 2017

Dear David, we are so thrilled to receive your comments related to your recent stay with us. They mean we made it! I hope we can have the chance to welcome you again even in another conference or for pleasure. Nice regards from Mendoza. Ana Rodriguez Armisén, Vip & Club Services Manager.

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Reviewed 10 June 2017

The room was very clean, roomy and pleasant. The staff were friendly, helpful and always excellent. Cheeseburger from the restaurant was dry, hard and tasteless. The club sandwich was good. Breakfast was acceptable. Overall a very pleasant place to stay! The WiFi was excellent and trouble-free. It was available everywhere in the hotel. It appears that they have made some significant improvements since many of the older reviews complaining about Internet access.

Room Tip: Half the rooms face East and are good for morning people. The other half face West and are good for evening people.
  • Stayed: June 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Data-Plumber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this reviewResponded 11 June 2017

Dear guest, we are really thank full reading your comments and knowing that our improvement at Internet service have been solved and could prove it! Also we would like to thank you for taking your personal time on giving us your feedback in many details about your stay with us. I hope we can welcome you in a near future. Nice regards, Ana Rodriguez Armisén, Vip & Club Services Manager.

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Reviewed 7 June 2017

Another outstanding stay at Sheraton Mendoza!
They catered my stay exactly to my preferences.
Excellent service from staff.
Sheraton has the best Customer Fidelity Service around.
Thanks very much!!!!

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Service
Thank tmaccor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this reviewResponded 8 June 2017

Dear Mr Maccor: So nice to hearing from you that we have alredy brought you a memorable stay. I hope we can welcome you every time you feel Mendoza as your second home. Sincerely, Ana Rodríguez Armisén, Vip & Club Services Manager.

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