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13 - 18 of 1,059 reviews
Reviewed 25 December 2015

1. Web picture and real life picture of the hotel is very different.
Overall the building looks big/grand but not init best condition.
Inside the hotel -> needs a lot of renovation, the walls, doors, closets, furniture, carpets... everything is OLD
Huge corridors, staircases.. -> very spacey and at the same time - dysfunctional.
2. Breakfast -> poor and boring
3. Outside pool -> need to pay additional money to stay there: 300 pesos/person/day) (rate 12 pesos : $1) .If u want to have an umbrella -> additional 250 pesos
The beach is public, overcrowded, dirty, a lot of stray dogs in the city and on the beach.
4. Cleaning service - OK.
5. Front desk - OK.
6. On X-mas eve they gave us sparkling wine and some kind of "cake" - complimentary
7. Location - good, central

Nothing luxury! Definitely not 5 star

  • Stayed: December 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Emma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2015

We stayed in this hotel for a week. This hotel was once a very opulent and grand establishment but does need some upgrading. The rooms are of reasonable size and are pretty comfortable. The room numbering can be very confusing and one can have a very long way to walk to some of the rooms as it is a large hotel.
The WiFi is free but definitely better in some areas of the hotel.
The staff are extremely friendly and helpful.
The hotel is situated near to the casino, shopping areas and other places of interest.

Room Tip: Perhaps to see whether you can get a room that is not too far away from the lifts. See about an ocean view.
  • Stayed: August 2015, travelled on business
    • Value
    • Rooms
    • Service
Thank ThaboCapeStFrancis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2015 via mobile

We stayed at the hotel as we competed at the world transplant games. On a positive note the rooms were spacious and very clean and housekeeping did a good job. However that it were it sadly all ends. Lack of communication / speaking almost no English, poor guest or rather lack of guest interaction, poor food and lack of variety, lack of decor and warmth makes this once beautiful hotel just another building with rooms - will not recommend for any of my friends.

Stayed: August 2015, travelled on business
Thank Gawie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2015

worth looking at if you are ever in Mar del plate, grand building of yesteryear staff spoke English which is not spoken wildly beakfast ok wi fi better in late eaving early morning. In summer holiday it must be packed rooms a large & cleaned regularly

  • Stayed: August 2015, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank toxicman666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2015 via mobile

We stayed within a large group for the World Transplant Games. The hotel itself was fine for the purpose. Rooms weren't huge but the beds were comfortable and housekeeping effective. I would advise taking your own coat hangers and bath plug.
Breakfast was good - but busy (probably as there were so many of us there) and the staff were always helpful. Lifts are plentiful and quick.
The double staircase was an unusual feature. See photo looking upwards!

Stayed: August 2015, travelled with friends
Thank MerlinRalphie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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