Booked on the hotel's website, then I emailed them that we would be arriving late due to a late flight. No response. Arrived and the front desk guy was kind of a jerk. Refused to speak English or even slow down his Spanish. Finally was able to understand and he was saying they were full. Since it was 1am, we basically demanded a a taxi to another hotel. The new hotel he recommended was not as nice (according to pics) and more expensive.
I'm a reasonable person but this type of practice is unacceptable. Will never go back.
- Free Wifi