We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (485)
Filter reviews
485 results
Traveller rating
285
158
28
10
4
Traveller type
Time of year
LanguageAll languages
More languages
285
158
28
10
4
Show reviews that mention
All reviews casa sur palermo chico gym is well equipped welcome drink small kitchenette rooms are spacious excellent hotel walking distance bars and restaurants thoroughly enjoyed our stay ideal location nice neighborhood boutique hotel lovely boutique domestic airport safe neighborhood would definitely stay here again
Filter
Updating list...
14 - 19 of 485 reviews
Reviewed 13 August 2018 via mobile

I had to spend a night in Buenos Aires so I found this hotel as it in close proximity to the AEP airport. I arrived around 10pm and checked in. The hotel attendant was extremely welcoming and very nice. I was checked in quickly. The room service was tasty and well presented. I will be back.

Stayed: August 2018, travelled on business
Thank ElGavilan101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest R, Recepcionista at CasaSur Bellini Hotel, responded to this reviewResponded 15 August 2018

Dear Guest,

Thank you for taking the time to share your experience at CasaSur Bellini! We are really glad you enjoyed your stay and found our staff so welcoming.

Hope you visit us again soon!

Best regards,

Sheila Paez Rivas
Front Desk Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2018

We had a pleasant 3 night stay. Spacious room with table, etc. Breakfast was good but not great. Liked being able to order eggs as we wanted them. Had a hard time getting hot water for tea (the water was not hot enough for tea.) Friendly and helpful staff. Lovely neighborhood with lots of meal choices around.

Room Tip: we were glad to have a room facing the pool, rather than the street
  • Stayed: July 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank revjcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest R, recepcionista at CasaSur Bellini Hotel, responded to this reviewResponded 28 July 2018

Dear Guest,

Thank you very much for taking the time to share you review on TripAdvisor about your recent stay at CasaSur Bellini.
It is always most rewarding to learn that our guests have thoroughly enjoyed their time with us and it encourage us to continue working harder everyday. We certainly look over our breakfast since we are making some changes and this comments really help us!
We truly look forward to welcoming you back soon!

Best regards,

Sheila Paez Rivas
Front Desk Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2018 via mobile

Stayed here for a week and have only good things to say.

Checkin was smooth and we was treated with a welcome drink. The rooms are big and modern, clean and the beds are comfortable. Breakfast buffet was generous with a small menu beside the buffet with spreads, fruit and sweets.

Great walking distance to restaurants, museums and shops.

Will stay here for my next visit to Buenos Aires.

Stayed: July 2018, travelled on business
Thank Erik W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest R, Recepcionista at CasaSur Bellini Hotel, responded to this reviewResponded 22 July 2018

Dear Guest,

Thank you for sharing your remarks on your recent stay at CasaSur Bellini Hotel on TripAdvisor. We are positively glad that you have found our facilities to be most accommodating as well as our staff! Thank you once more for this overwhelming review.
We look forward to welcoming you back on your next visit to BA!

Kind regards,

Sheila Paez Rivas
Front Desk Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2018 via mobile

I am curretly staying at the hotel with my boyfriend, already one week in and another to go, but already looking for a different hotel.
They forgot twice to make our room
Breakfast is terrible, hard old croissants, old cheese, even found a mold in the patisserie.
Even if at first sight the room looks nice, bed isn't that good and when you go to details you find it's not that clean either.
I had a massage as well, the lady who made it was bad, and her breath smelled like salami. Paid 90 usd when you can find better and cheaper massages in the city.

Stayed: June 2018, travelled as a couple
3  Thank agustinazarich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest R, Gerente at CasaSur Bellini Hotel, responded to this reviewResponded 4 July 2018
Google Translation

Estimada Agustina,

Ante todo espero que se encuentre usted muy bien y que tanto usted como su novio hayan tenido un buen retorno.

Me asombra que esta review siga online luego de que gracias a todos nuestros esfuerzos por complacerla y hacer de sus días una experiencia placentera nos había agradecido en forma personal y nos había confirmado su arrepentimiento sobre el posteo, no siendo estos comentarios reflejo de la realidad del total de su estadía (por las dos semanas que finalmente pasó con nosotros).

Por suerte luego de acercarse la gobernanta del hotel a conversar con usted y su novio pudieron llegar al acuerdo del horario en el que preferían que se realizara el servicio de limpieza, entendiendo que al poner el cartel de "No molestar" en la puerta durante varias horas del día no significaba un olvido de nuestra parte y pudo resolverse rápidamente.

Con respecto al desayuno, lamentamos que no le haya gustado nuestra pastelería y esperamos hayan apreciado los platos especiales que preparamos para ustedes incluyendo las preferencias mencionadas, como han sido las salchichas con panceta.
Aprovechamos para comentarle que estaremos renovando el desayuno a partir de mediados de este mes incorporando nuevos platos al buffet y un servicio de excelencia para seguir sorprendiendo a nuestros huéspedes.

Por último no quería dejar de mencionar que nuestras masajistas son especialistas que trabajan varias técnicas y que si bien usted no nos había informado en el momento de reservar el masaje que se encontraba embarazada, pudieron a la perfección practicarle las maniobras. Entiendo que su disgusto se presentó al no respetar, por cuestiones de seguridad y responsabilidad profesional, sus deseos de ejercer más presión en ciertas áreas de riesgo dada con su condición, y es por ello que decidimos otorgarle un descuento del 100% del importe del mismo como cortesía y como gesto de buena voluntad.

Esperamos haya valorado todos nuestros esfuerzos para satisfacerla durante estas dos semanas y esperamos poder recibirla nuevamente en una próxima visita a su ciudad para complacer sus gustos y hacerla vivir el tan valorado servicio personalizado por el cual CasaSur es reconocido día a día.

Cordiales saludos,

Verónica Bianchi
Gerente de Operaciones

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

We had a good 3-night stay here. The room was very spacious with a very comfortable bed. It’s very clean and we did not hear other guests next door, in the hall or above us. We did, however, have a room facing the street which I would avoid if I ever stayed here again. Cars and buses do go down the street often and you’ll hear it.

The restaurant in the hotel was good for breakfast and a nice lunch.

We felt safe in this neighborhood and were able to hail taxis very easily to hop to other neighborhoods.

Stayed: May 2018, travelled as a couple
2  Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest R, Recepcionista at CasaSur Bellini Hotel, responded to this reviewResponded 10 May 2018

Dear Guest,

Thank you for taking the time to share your experience on TripAdvisor We are glad to know you enjoyed and felt safe during your stay
at CasaSur Bellini, since we work really hard to make our guests feel confortable and have a great experience visiting BA. Hope you can visit us again!!

Most kind regards,

Sheila Paez Rivas
Front Desk Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews