We stayed in this hotel 1 night and in the Hilton 3 nights and at the time this hotel was the cheapest but unfortunately we couldnt stay there after our cruise to Antartica.
We had breakfast included, we had bottled water each day which was free, a clean, modern room which appeared to be well sound proofed. Prompt service at the desk, a fully stocked mini bar and close to restuarants. The Hilton in comparison did not provide breakfast except for an additional cost along with the water which they had an additional cost and the room and mini bar werent stocked adequately for the first two days of our stay.
We also stayed in Chile at the Intercontinental Hotel and had money stolen from our room which had numerous other problems. We experienced a close encounter with a scam at Santiago where an official looking man will offer you help with your transport. We had transport prepaid and he acted like he knew about it. Personally knowing what I know now I would give Santiago a big miss. At the airport we noticed alot of people tranferring out off our international flight. I now know why.

This hotel did not disappoint. The facility is in an excellent location and is very modern and clean, the elevators work well and are super fast, the bed was one of the most comfortable I have ever slept in, the food at the restaurants was very good including breakfast. I just wished there were some universal type electrical outlets near the bed in order to charge the electronics. Everything else was perfect.

I really like this hotel but this time I noticed I also like all the things you can do here on a really rainy (thunder) day, there is really no need to leave the hotel. I used the pool, sauna the restaurant and had a massage and never felt bored.