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All reviews baby grand piano close the curtains pleasant room charming neighborhood an amazing city palermo soho room wasn't ready bars and restaurants lovely hotel few blocks plaza serrano large hotel room size rooms are small great boutique within easy walking distance min walk
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Reviewed 4 February 2020

Very special, boutique hotel, lovely decor and terrific staff. The breakfast was very good as was the service. Light and airy hotel with a baby grand piano for everyone to play. Welcome drink on arrival and helpful hints on restaurants etc.

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Coleen2855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melisa_Faiden, General Manager at 1828 Smart Hotel, responded to this reviewResponded 13 February 2020

Dear Coleen2855,

First of all, thank you very much for sharing your experience with other members of the TripAdvisor Community!

We are really glad to read that you enjoyed your stay with us, specially that you enjoyed our breakfast and decor and, most imporntantly, that our staff was able to make such a positive impression on your trip

We work every day to improve the experience of our guests, so we appreciate your comments

We really hope that you can visit us again soon.

Kind regards,

1828 Smart Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2020 via mobile

We stayed in Recoleta or Puerto Madero during our first three trips to BA, but were always visiting Palermo Soho, which may be the most charming neighborhood in a major city (tough to concede from New Yorkers!), so this time we chose this neighborhood for a hotel. The 1828 is not a large chain hotel, and one doesn’t exist in this neighborhood, so don’t expect that. It is a charming boutique hotel, with small but very nice rooms, friendly/helpful staff, and a good breakfast. Most importantly, the hotel is located near the many great shops and restaurants in Palermo Soho. Make sure you download the Cabify app, as it’s better than Uber in BA.

Date of stay: December 2019
Trip type: Travelled with family
2  Thank jeffreyq2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melisa_Faiden, General Manager at 1828 Smart Hotel, responded to this reviewResponded 3 February 2020

Dear jeffreyq2017,

First of all, thank you very much for sharing your experience with other members of the TripAdvisor Community!

We are really glad to read that you enjoyed your stay with us, specially that you enjoyed the hotel and everything Palermo has to offer and, most imporntantly, that our staff was able to make such a positive impression on your trip

We work every day to improve the experience of our guests, so we appreciate your comments and will address them directly

We really hope that you can visit us again soon.

Kind regards,

1828 Smart Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2020

This hotel is wonderful. The location, staff, room, cleanliness, and food/beverage service were excellent. The Palermo district is just a couple of blocks away with tons of restaurants and shops. It is within easy walking distance to catch the Hop On Hop Off bus. The staff were very informative about the area with tips for restaurants and places to go. The room was very modern and clean with all of the amenities and was exactly as shown in the photos. We did not order from the restaurant, but breakfast was very good and fresh and the bar at night had a good selection.

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Teresa911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melisa_Faiden, General Manager at 1828 Smart Hotel, responded to this reviewResponded 3 February 2020

Dear jeffreyq2017,

First of all, thank you very much for sharing your experience with other members of the TripAdvisor Community!

We are really glad to read that you enjoyed your stay with us, specially that you enjoyed our breakfast and that our location made it possible for you to enjoy everything Palermo has to offer. Most imporntantly, we are glad that our staff was able to make such a positive impression on your trip

We work every day to improve the experience of our guests, so we appreciate your comments and will address them directly

We really hope that you can visit us again soon.

Kind regards,

1828 Smart Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2020

Smart hotel is a lovely hotel in the lively Palermo neighborhood. It is small and intimate but has all the comfort of a large hotel, including a small pool and friendly lobby. Rooms are small but very clean and comfy

Room tip: First floor rooms have balcony
Date of stay: January 2020
Review collected in partnership with this hotel
2  Thank 247littal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melisa_Faiden, General Manager at 1828 Smart Hotel, responded to this reviewResponded 3 February 2020

Dear 247littal,

First of all, thank you very much for sharing your experience with other members of the TripAdvisor Community!

We are really glad to read that you enjoyed your stay with us, specially that you enjoyed our pool and that our location made it possible for you to enjoy everything Palermo has to offer.

We work every day to improve the experience of our guests, so we appreciate your comments and will address them directly

We really hope that you can visit us again soon.

Kind regards,

1828 Smart Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2020

Super staff, fun area, and lovely rooms. Our kids loved room service, reliable WiFi, and Netflix. We loved the neighborhood: so many restaurants and bars, murals, and cute shops. Everyone who works at the hotel is extremely helpful and friendly. We will stay here again.

Date of stay: December 2019
Trip type: Travelled with family
2  Thank LexRozin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melisa_Faiden, Director General at 1828 Smart Hotel, responded to this reviewResponded 8 January 2020

Dear LexRozin,

First of all, thank you very much for sharing your experience with other members of the TripAdvisor Community!

We are really glad to read that you enjoyed your stay with us, specially that you and your kids enjoyed the hotel and everything Palermo has to offer and, most imporntantly, that our staff was able to make such a positive impression on your family's trip.

We work every day to improve the experience of our guests, so we appreciate your comments and will address them directly

We really hope that you can visit us again soon.

Kind regards,

1828 Smart Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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