The hotel is CLOSED! I arrived at the hotel and was told that the hotel is closing tomorrow so that we need to go to another hotel. Even they knew they were closing 2 days before our arrival, they didn't notify us. The receptionist was RUDE, saying that "we can't do anything, we won't be here tomorrow anyway". They didn't want to apologies for the inconvenience.
The other hotel was Unique group too, but the lower category with terrible hotel service. They always forgot to put new clean towels (they just colect... how come?), single sized blanket for a king sized bed... HOW COME?? and the breakfast was awful.
I checked on booking.com and the price was almost half of Unique Elegance. Even so, they wanted to charge us the original price, I needed to complain every single morning util my check-out.
My stay was so stressful and so disappointed with Unique group hotels. Never staying again.More
- Free Wifi
- Breakfast included