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Reviewed 14 May 2017

This Stay is our 2th time in Susessi Hotel. Two year after our last visit we returned to the Voyage for some overdue sunshine. Throughout the week the weather has been lovely with low to mid 23C range during the day. The room was very comfortable with a view over the sea.
Our room was very spacious with two comfortable bed. The bathroom was again very spacious with a walk in shower, toilet and single sinks. Toiletries were provided from shower gel, shampoo, combs and even condoms.

The hotel has an abundance of bars and seating areas (lounges) with comfy sofas and chairs.

The main buffet was also excellent with a wide variety of high quality food and a special area for children. The waiting staff all work very hard in all areas including the lounges and drink service around the sun beds.

The water park is great and I enjoy in there for three days. Lunchtime food is available in near beach or near the Aqua lounge next to the bar in Takatuka restaurant.
However Internet speed was very fast and we can use some communication apps in all area of this hotel.
After our first stay in April 2012, we can't decided to go back except this year, but each this time was better

Stayed May 2017, traveled with family

Room Tip: Excellent Hotel
  • Stayed: May 2017, travelled with family
    • Value
    • Cleanliness
    • Service
4  Thank ariani50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SusesiGM, Misafir İlişkileri at Susesi Luxury Resort, responded to this reviewResponded 11 June 2017

Dear Guest,

First of all, thank you very much for prefering our hotel
Your nice comments that you have shared aout our hotel by spending your valuable time have made us extremely happy We will be honored to host you at our hotel once again

Kind Regards
Susesi Luxury Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2017

  • Stayed: April 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SusesiGM, Misafir İlişkileri at Susesi Luxury Resort, responded to this reviewResponded 11 May 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 18 April 2017

Stayed there for 2 weeks, had a great time! They put a lot of effort in the entertainment in this hotel. Pool parties, Concerts, DJ, a lot of things going on. Really friendly staff, great bars and a lot of great places to enjoy the sun!

  • Stayed: May 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Andri-Steinn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SusesiGM, Misafir İlişkileri at Susesi Luxury Resort, responded to this reviewResponded 11 May 2017

Dear Guest,

First of all, thank you very much for prefering our hotel
Your nice comments that you have shared aout our hotel by spending your valuable time have made us extremely happy We will be honored to host you at our hotel once again

Kind Regards
Susesi Luxury Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2017

It was our family's first visit to Turkey and I since there were so many super reviews about the Susesi resort I booked a week's holiday there. From the moment we entered, we were treated like VIPs. I know that we were there on an off season as the place was not as busy as the summer season and this had its own pro's and con's. The good thing was that there was no mad rush for any of the facilities. However, the con's were that many of the restaurants were not available and nor were some of the facilities (e.g. badminton, water slides, mini golf etc).

However, the place itself is fantastic. The service from all of the staff is unbelievably friendly and they simply could not do enough for you. The hotel gave us a free upgrade to a sea view room and to top it off, they spotted it was my youngest son's 6th birthday the following day and had a complimentary cake and bottle of sparkling wine delivered to our room on his birthday!

The facilities were great, with loads of outdoor pools, 2 indoor pools, Turkish baths, saunas, steam room, gym, spa, squash court, tennis courts, small football pitch, kid's clubs with a playground, numerous bars, with the main being open 24 hrs and of course the beach just a minute's walk from the hotel complex.

The only negatives, I found was that our mini bar fridge in our room didn't work, despite asking them to attend to it twice. I think it may be an issue that a replacement fridge is required, but it would have been nice to have been able to keep some cold milk in the room for our morning tea. The room we had was a standard room which gave us 2 pull out beds for the kids that were comfy. The room was nice enough, though not luxurious but certainly better than the self-catering apartments you often get with package holidays. The hotel AC was off as the weather was not hot enough, which is understandable and having the balcony door open provided enough ventilation for us.

The food itself, was ok, though the choice for vegetarians was pretty limited, but overall selection of food was quite considerable and not all that bad, though a bit repetitive.

However, overall we had a fantastic time, at what is a fabulous resort which provides exceptionally super service. One waiter that really goes above and beyond to ensure you are happy is called Everen , because despite working double shifts, he never stops smiling, laughing and making you feel special with his constant moto of 'Don't worry, be happy!'.

I would highly recommend Susesi as I'm sure you won't be disappointed.

Stayed: April 2017
1  Thank DiscoBiskit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SusesiGM, Misafir İlişkileri at Susesi Luxury Resort, responded to this reviewResponded 11 May 2017

Dear Guest,

First of all, thank you very much for prefering our hotel
Your nice comments that you have shared aout our hotel by spending your valuable time have made us extremely happy We will be honored to host you at our hotel once again

Kind Regards
Susesi Luxury Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2017 via mobile

(august 2015)
pros:
nice pools
fast service in bars
great activities for adults and childrens
huge room
very nice wifi in public spaces and in the room
poor concierge service

cons:
huge complex
the restaurant buffet is to small for so many people
working hours of the buffet restaurant
want a chair by the pool? wake up before 8am...

Stayed: April 2016, travelled as a couple
2  Thank Carolinaferreira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SusesiGM, Misafir İlişkileri at Susesi Luxury Resort, responded to this reviewResponded 11 May 2017

Dear Guest,

First of all, thank you very much for prefering our hotel
Your nice comments that you have shared aout our hotel by spending your valuable time have made us extremely happy We will be honored to host you at our hotel once again

Kind Regards
Susesi Luxury Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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