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Reviewed 15 October 2017

Spent an enjoyable five nights here at the DoubleTree Goa.

Rooms very clean and provided good facilities including tea/coffee/water and wide range of tv channels. Room options include lagoon/pool views.

Breakfast was good with a wide range of cold/hot options and there is a bar/restaurant oon the property for lunch/dinner.

As a Hilton Honors Diamond member I enjoyed some complimentary snacks/drinks during mid-evening which is a good service provided by the property and made for an even more enjoyable stay.

Wi-fi is available on site. At first our connection in the room wasn't good but management took immediate action and put a router in our room and then it worked great after that.

The hotel is in a good location and provides a free shuttle throughout the day to the beach. There is a local market next to the hotel and if you want some entertainment the Hard Rock Cafe is a short taxi ride away providing live music if you want to get out for the night.

The lifeguards at the pool are very friendly and we enjoyed chatting with them during our stay. You can also get drinks served pool side to help you relax. The other staff are also very friendly including the room staff, maids, reception, etc. The hotel also can arrange a taxi to the airport at a reasonable price.

Overall a very enjoyable stay, value for money and would recommend!

  • Stayed: April 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Brian_Scotland_2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTGOA, General Manager at DoubleTree by Hilton Hotel Goa - Arpora - Baga, responded to this reviewResponded 22 October 2017

Dear Valued Guest,

I feel privileged that you took time to share your experience on Trip Advisor and for writing this review.

It was wonderful to have you with us and I am so glad to know that you had a truly memorable stay. I am also happy to know that we were able to live up to your expectations. Thank you for your appreciation of the team. It definitely means the world to them!

We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits.

Sincerely,
Mithun Rao
General Manager
DoubleTree by Hilton Goa - Arpora – Baga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

Had been here with family and 1st impression u enter room is wow but there waits certain disappointment, bed size is cramped not enough to accommodate 2 adult & kid, bathroom attached to bedroom is of complete transparent glass frame with no latches so if u use it then you've to ensure no guest stay in bedroom. Check in time is @ 2 PM which is difficult for Indian guests.
Food was good with huge restaurant and large spread of items, enjoyed it. Pool was clean and huge, parking was spacious. Receptionist were courteous and helpful. Overall good experience.

Stayed: May 2017, travelled with family
Thank SatyajitD64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTGOA, General Manager at DoubleTree by Hilton Hotel Goa - Arpora - Baga, responded to this reviewResponded 26 November 2017

Dear Guest,

Greetings from Double Tree by Hilton Goa!

Thank you for reviewing us. We understand that you might have not enjoyed every aspect of the hotel, but we do hope you will overlook these features and visit us again on another delightful holiday. We look forward to welcoming you and being at your service.

Sincerely,
Mithun Rao
General Manager
DoubleTree by Hilton Goa Arpora Baga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2017 via mobile

I am a fan of the Hilton Hospitality and this hotel just reiterated and demonstrated just that .

The hotel is a Doubletree so one doesn’t expect a full service as is the case in most hotels in US but that where you are about to be surprised .

I stayed here for 03 night and the review is as follows :

At the entrance you are welcomed by ever smiling staffs. The hotel provides valet service in case you are having your own car.

Checkin :

It was at par with any of the world class hotels . The formalities were done in no time and your are escorted to your room .
You are welcomed by a delicious Double tree cookie which is mouthwatering so couldn’t keep myself asking for more.

Room:

Was given a patio room which opens to the pool and has a sit out where you can relax with some beers . The room was well appointed with all the amenities and kudos to the staff who made the room and ensured that throughout the day the room was in the same way .

Others:

The is a big and well maintained pool . There is a gym which is top notch . They are not exactly on beach but for this they have a shuttle service at regular intervals which was very helpful.

Food :

Food especially the breakfast was top notch and was a mix of Indian and western fare. The chefs & restaurant staffs ( forgot their names ) were very helping and made sure that all my dietary requirements were taken good care of .

They have a 24 hours Room service which was very useful.

Check out :

It was again seamless and was processed in no time .

I would like to thank Mahesh and his team who were always there to help with all the assistance needed .

Kudos to the general manager as well for leading such an efficient team and running such a marvellous hotel.

Looking forward to comeback as soon as possible .

Would rate this hotel a 5/5.

Stayed: November 2016
2  Thank thebackbencher_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTGOA, General Manager at DoubleTree by Hilton Hotel Goa - Arpora - Baga, responded to this reviewResponded 22 October 2017

Dear Guest,

Thank you for jotting down your experience on your recent stay with us.

I am happy to know that you loved the hotel and our warm and gracious hospitality. My team and I are delighted that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with the entire team.

We look forward to welcoming you on another holiday with us.

Sincerely,
Mithun Rao
General Manager
DoubleTree by Hilton Goa - Arpora - Baga

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Reviewed 12 October 2017

Though the location is a little far up north of goa in arpora, the comfort that the staff bring your during the stay makes it well worth the travel. In any case there are lots of ways of commuting in Goa.
Mahesh and team at the front office was extremely helpful right from our check in to check out.
The room was a typically well maintained star hotel facility with all the added items like coffee/tea, bathroom accessories, TV etc. overlooking a lake.
The food quality is good though I would have preferred a few more non veg options on the lunch and dinner buffet. Breakfast was great and complimentary.
The F&B staff were very polite and helpful in every way. The lady manager at the restaurant will approach you to find out if anything can be done to improve your experience.
Valet parking is also available if you travel in your own car.
All in All a wonderful 3 day stay in Goa made comfortable by the hotel.

Room Tip: Ground floor facing the lake / pond
  • Stayed: October 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank keithr60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTGOA, General Manager at DoubleTree by Hilton Hotel Goa - Arpora - Baga, responded to this reviewResponded 14 October 2017

Dear Guest,

I am delighted to learn that you have been impressed with the quality of our hotel and services. Your gracious comments are very much appreciated and I have shared them with the team.

We certainly look forward to welcoming you back to DoubleTree by Hilton Goa in the future. Once again, thank you for your positive feedback on TripAdvisor.

Sincerely,

Mithun Rao
General Manager
DoubleTree by Hilton Goa - Arpora – Baga

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Reviewed 12 October 2017

upon checking out from park Hyatt we checked in @ Double tree Hilton. we were welcomed with a hot chocolate big sized cookie. check-in was fast. hang on there no free WiFi you have to pay for the usage which is a let down from Hilton. the rooms are nice bathroom is small. The decor seems bit old and the hinges of door sounding squeaky. swimming pool is small. Buffet breakfast was nice with fresh fruits and juices. variety was less. Chai lovers stay away, tea is just ok ok.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
Thank Luvyasir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTGOA, General Manager at DoubleTree by Hilton Hotel Goa - Arpora - Baga, responded to this reviewResponded 14 October 2017

Dear Guest,

Greetings from Doubletree by Hilton Goa - Arpora - Baga!

Thank you for taking the time to pen your feedback. We apologize for not being able to meet your expectation in all the areas as you have mentioned. Candid opinion such as yours only helps us to constantly improvise and update ourselves in service.

I do hope that this experience will not deter you from staying with us again and we look forward to welcoming you back in the not too distant future.

Please let me know if I can be of any further assistance till then.

Sincerely,

Mithun Rao
General Manager
DoubleTree by Hilton Goa Arpora Baga

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