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“Nice colonial hotel”

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Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa
Ranked #14 of 17 Hotels in Stellenbosch
Reviewed 25 March 2017

There is certain colonial charm in this hotel which excuses few things otherwise would not be acceptable for example old ordinary thin doors when opening to lobby did not keep away any conversation hold outside the room nor did the windows keep from the street noise. And it's located next to rather important and vivid streets.

The location is good but about 10 min off from the city center. The streets are really safe to walk even at nights so that was no problem.

Service as such was good, the rooms really large with very high ceilings.

Breakfast choice was a bit limited and got boring during a weeks stay.

The wasn't heated as promised, but chilly refreshment on a hot day.

Room Tip: try to get a garden room.
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  • Stayed: March 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank MSander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHDorpshuis, General Manager at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa, responded to this reviewResponded 27 March 2017

Dear MSander
Thank you so much for taking the time to write a review about your experience at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa.
We offer a breakfast buffet in the morning , and I will definitely look at the daily options to make it much more interested for our GUEST.
The pool - we advertised a heated pool in winter but the Jacuzzi should be heated daily.
Look forward to welcome you back to Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa whenever travels brings you back to Stellenbosch.
Kind Regards
Gerty Munro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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15 - 19 of 121 reviews

Reviewed 4 March 2017 via mobile

Stayed here as part of a group of 16 golfers visiting from the UK.
Hotel ideally situated for golf and wine trips and also a short walk into Stellenbosch, which was lovely.
My room was very spacious (room 2), clean and bed very comfortable. Staff and service were good too and breakfast was fine.
Would stay again if I'm lucky enough to return to SA.

Stayed: February 2017, travelled with friends
1  Thank Iain B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHDorpshuis, General Manager at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa, responded to this reviewResponded 7 March 2017

Dear lain B
Thank you for your kind and much appreciated review of your experience during your stay at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa.
We are delighted that you enjoyed staying at our hotel and that you could experienced our facilities.
Look forward welcoming you back from the United Kingdom to our beautiful Country, Town and historical hotel in the famous Dorp str.
Kind Regards
Gerty Munro
General Manager

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Reviewed 26 February 2017

This is a good place to use as a home base if you plan to tour the local wine regions of Stellenbosch and Franschhoek. It is also close to town if you would like to walk Dorp street and get a sense of the local culture. The staff was helpful and friendly and arranged a tour guide for me at a much better rate than going through a service. I would come back here.

Room Tip: The two floor suites are very nice and still suitable if traveling alone.
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  • Stayed: February 2017, travelled solo
    • Location
    • Rooms
    • Service
1  Thank mckimw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHDorpshuis, General Manager at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa, responded to this reviewResponded 27 February 2017

Dear mckimw
Thank you so much for taking the time to write a review about your experience at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa.
The hotel is well located with walking distance to restaurant and shops, I am happy that you could experienced this.
I am very happy to hear that our STAFF assisted you well at the hotel and with your tour.
Look forward to welcome you back to Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa whenever travels brings you back to Stellenbosch.
Kind Regards
Gerty Munro
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2017

We had a loft room number 29. Very lovely accomadation for the two of us. Close to the pool spa and reception. Plenty of good restaurants in the area. The breakfasts are very good. I am on a strict gluten/ wheat free diet and they have gluten free bread, muffins, crumpets. All warm food like omelttes and scrambled eggs can be cooked separately in the kitchen. Excellent choices of fruit and cheeses. Get your travel agent to inform the hotel about dietary needs.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Sue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHDorpshuis, General Manager at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa, responded to this reviewResponded 22 February 2017

Dear Sue K
Thank you for your feedback and for sharing your experience at Protea Hotel by Marriott Dorpshuis & Spa on this platform.
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service
Thank you for staying with us, we hope to welcome you back to Protea Hotel by Marriott Dorpshuis & Spa whenever your travels bring you back to Stellenbosch.
Kind Regards
Gerty Munro

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Reviewed 15 February 2017

A lovely quaint hotel that reminded me of an old farmhouse. All rooms were very different from studio flats to two storey houses.

I had a 2 storey house, which had a large kitchen, toilet and shower downstairs with a large TV dining area and lounge area. Upstairs was a large bedroom, second bathroom with a shower and separate bath, another large TV.

There was also Tea and coffee facilities.

Outside on the patio were loungers to sit in the sun and a small swimming pool.

All the staff were lovely and managed very well with a seating of 23 people for dinner, although they requested that we did order our meals up front so they knew in advance what everyone wanted.

The hotel is also ideally situated for a short walk to the shops and they have some botanical gardens nearby that you can stroll around. However can get noisy with the boy racers early in the morning, so take your ear plugs.

Drinks here I found a little more expensive than in cape town with a glass of white sparkling wine coming in at around £5. The hotel has a small bar, with a lounge area of settees where you can sit, drink and watch TV.

Wi-Fi here is free and easy to log into.

Highly recommend this hotel, if only for its quaintness and individuality, a great experience.

Room Tip: Ask for a room away from the road, as can get noisy with boy racers early in the morning
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  • Stayed: February 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank KAZzzPAZzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHDorpshuis, General Manager at Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa, responded to this reviewResponded 20 February 2017

Dear KAZzzPAZzz
Thank you so much for your kind and much appreciated review of your experience during your recent stay at Protea Hotel Dorpshuis & Spa.
We are delighted that you had an awesome experience and look forward welcoming you back to Protea Hotel by Marriot Stellenbosch Dorpshuis & Spa.
Kind Regards
Gerty Munro

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa

Address: 22 Dorp Street, Stellenbosch 7600, South Africa
Region: South Africa > Western Cape > Stellenbosch
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #14 of 17 Hotels in Stellenbosch
Price Range: €85 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Stellenbosch Dorpshuis & Spa 4*
Number of rooms: 27
Official Description (provided by the hotel):
Protea Hotel Dorpshuis & Spa is an elegant Victorian Boutique Hotel in Stellenbosch, South Africa. The hotel, a fusion of Victorian and modern elegance, is situated in the heart of the Cape Winelands, providing luxury accommodation to the weary traveller. With 27 rooms, all individually decorated and furnished with antiques, the atmosphere is that of visiting the country side, and yet the Protea Hotel Dorpshuis & Spa with its homely ”Guesthouse” atmosphere provides every modern amenity you would expect from a 4 star Hotel. Surrounded by vineyards and beautiful mountains makes this location one of the most sought-after holiday venues in the Western Cape and in South Africa. ... more   less 
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