We stayed in an outside room, It's a family unit with a double bed at the front and two single beds in the room at the back separated by wall and a curtained door. When we arrived, the owner showed us the room and told us not to leave the room without the key, otherwise it will be locked. As we arrived very late we needed to use a microwave but the owner had already retired for the day and we had no access to the kitchen.
The room was decorated with old style curtains and linen, I felt like i had stepped into the 18th century. I didnt appreciate seeing long hair in between the sheet and comforteron our bed because they belong to someone else, making it clear that i was sleeping with dirty linen. The mattress was in bad condition, it made squeaking noises and was just worn out.
Actually the old, outdated room we still could bear with it, but the hygiene that is reflected by other peoples hairs in our bed was unacceptable. The least they can do is to change the linen between guests.
We were travelling with kids, and of course the kids always make noise however it was surprising to find that our kids were told to keep quiet even during the day because some guests are sleeping.
My suggestion is for the owner to please upgrade the rooms especially the deco, get with the time please.
- Official Description (provided by the hotel):
- Yellowwood Lodge is an exclusive accommodation establishment in Knysna in the heart of South Africa’s world famous Garden Route. ... more less
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- Also Known As:
- Yellowwood Hotel Knysna