The title says it all. The staff were incredible. Funny and helpful people at all points of guests contact. I was ill during my stay and they accommodated me SO well. Fantastic food, rooms, setting and staff. More
- Free Wifi
- Free Parking
The title says it all. The staff were incredible. Funny and helpful people at all points of guests contact. I was ill during my stay and they accommodated me SO well. Fantastic food, rooms, setting and staff. MoreShow less
Thank you for taking the time to post a review. We are so glad to hear you enjoyed your stay despite your illness; it's always lovely to hear praise for our staff.
We hope you are now home safely and are feeling much better.
for more than USD 500,- per night/room nothing to offer ; compared to other 5 Star Hotels poor ;
Bar was closed when we staying there ; room rate includes breakfast but you have to pay for water !? ;
pool is dirty , noisy , full of swimming bees ;
Thank you for your review, I'm glad we were able to resolve your points mentioned at the hotel before your departure.
The Blanco restaurant is part of the Alphen Hotel. The whole set up is very good. We had lunch there, sitting outside in a very elegant restaurant, outside a lovely looking old building in beautiful grounds. The food was tasty and well presented. The Graff white wine was a pleasure. The toilets inside the hotel were perfect. All our party loved the occasion, and I would definately recommend a visit.
Thank you so much for your kind review; we are delighted you enjoyed your dining experience at blanko. It's always so lovely sitting under the trees on a warm Cape day.
See you again soon
Relaxed lunch outside La Belle food and service was great (excellent marinaded chicken and lemon cous cous,spinach hummus, mussels and rack of lamb) only downside was the hideous piped music which was not needed!
We are so glad to hear you enjoyed your lunch with us at la Belle Bistro and I thank you for your feedback regarding the music.
We hope to see you again soon
I expected a lot more from this hotel for how much it cost. From the pictures online the hotel looks really cool with great decor but it was actually quite tacky with some really strange interiors. A few pro's and cons below:
+ great location, Constantia is beautiful
+ was clearly a popular place for a long lunch
+ pool bar area is pretty
+ good breakfast
- some of the areas felt quite old and tatty, like they had upgraded the places that the public see but note the guests
- expensive for what it is
- room wasn't very clean, a lot of dust
For the money i would recommend staying elsewhere and coming here for a evening drink or weekend lunch
Thank you for your review.
I am sorry to hear you were disappointed with your stay with us, we do appreciate your detailed feedback and I have discussed your comments with my team.
a beautiful and calm spot in a serene setting and an ideal base to explore the cape region; relaxed ambiance with everything one needs (but without the superfluous gimmicks), friendly and helpful staff – all in all very much recommended
We are delighted to hear you enjoyed your stay with us at The Alphen and thank you for complimenting our staff.
We hope to see you again on your next trip to the Cape.