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Reviewed 8 December 2017

It was the third stay in the wonderfully decorated hotel in the last 14 months and the best end of a holiday in South Africa. The owners Anahid and Arnim are wonderful hosts. To the team, Luca the senior, Michael, Mash and all the others where I forgot the names unfortunately, a big thank you. There are only a few hotels where you have such a warm contact with the staff in the hotel. A laugh in the morning, in the evening, which can make the day more beautiful. Our return is safe .....

  • Stayed: December 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank Hans-Werner L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derwentowners, Owner at Derwent House Boutique Hotel, responded to this reviewResponded 19 December 2017

There are many guests who become friends, and then there are those who just become part of the family -- you know who you are , Hans-Werner L. We love having you here every time and can't wait for the next visit . . . Cape Town waits for you, as does every single member of the Derwent team. (We'll get you onto Uber yet!)

When the Hamburg winter gets you down . . .

See you soon,

Anahid, Armin, Luca, Michael, Xolani and Mash

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Reviewed 7 December 2017 via mobile

Sometimes you find great places to stop purely by chance, this was one of those times......unable to get a room in the main hotel we decided to book their apartment nearby and we are glad we did. The high level of facilities and comfort together with an amazing welcome basket ( including wine) set us on the way for a great three days in Cape Town.
The hotel couldn’t do enough to make our stay enjoyable, the staff are amazing and the breakfast was superb. Thanks Derwent House we will be back.

Stayed: November 2017, travelled as a couple
2  Thank Pete D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derwentowners, Owner at Derwent House Boutique Hotel, responded to this reviewResponded 19 December 2017

Thank you, Pete D, for your generous commendation -- we're delighted that our self-catering apartment worked so well for you. Indeed, many experienced travellers appreciate the greater space and independence the apartment affords, while still having access to all the services and facilities of the hotel next door.

Looking forward to your coming back and testing us: I'm sure there's more we can do to make your next stay even more enjoyable!

Thanks again for sharing your experience in this forum; it's really much appreciated.

On behalf of the whole team,

Anahid

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Reviewed 6 December 2017

Once again I have traveled to SA and was in Cape Town. Once again I chose Derwent House and have thoroughly enjoyed my stay feeling right at home. A special thank you to Anahid for pointing to me the concert of Ismaël Lo at the Botanical gardens, it was simply fantastic! There are concerts every Sunday late afternoon, it is a must! Everything was just perfect and easy, staff attentive and friendly as always, breakfast an absolute must! Free unlimited fast fibre WiFi everywhere is very convenient! Special note about the "Save the Rhino" campaign : a little stuffed rhino toy on beds as well as bracelets at reception are on sale, all proceeds go to "Save the Rhino", those animals are terribly endangered. Well done Derwent House for that! The communal Honesty bar is a nice idea so guests can enjoy having a drink and exchanging views or tips! Just love the area, easy to walk around. Water: please help all hotels in Cape Town by caring about water, the region did not get enough rain in winter so be very responsible with water :-). Will be back for sure!

Room Tip: If available, ask for a room with Table Mountain view, all rooms are lovely, beautifully decorated.
  • Stayed: November 2017, travelled solo
    • Location
    • Rooms
    • Service
2  Thank FabienneBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derwentowners, Owner at Derwent House Boutique Hotel, responded to this reviewResponded 19 December 2017

Merci, FabienneBC! We love having you with us--seems like Cape Town really is your town. What good luck that we found Ismail Lo by chance for you at Kirstenbosch! The summer concert series in the gardens is truly a wonderful experience, especially when you take our picnic rucksack filled with goodies along and plant yourself on the grass like a local . . .

Thank you also for lending such whole-hearted support to our water conservation initiatives (your bucket was always full!) as well as our rhino protection fund-raising campaign -- hope your relatives and friends enjoy the "crash" of rhinos you took home with you (yes, that really is the collective noun for rhinos) as well as all the bracelets. Their flesh-and-blood cousins that are so terribly endangered thank you profoundly, as do we.

We miss your infectious sunny spirit around the house, bringing guests together over a bottle of local bubbly or craft beer: that's what our self-serve area and Honesty bar is all about, so it's wonderful to see people enjoying it.

We're all looking forward to your next visit for sure!

From all of us,

Anahid & Armin

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Reviewed 5 December 2017

The Derwent House was the PERFECT place to stay for our family and friends group trip to Cape Town. The staff was so warm, friendly, extremely helpful and very inviting. The rooms were very nice, clean and comfortable. The breakfast was WONDERFUL!! and the afternoon goodies are such a special touch. We felt at home from the moment we were greeted at the door until the time we sadly had to say goodbye. We have already booked our return trip. My entire group LOVED LOVED LOVED the Derwent House. Thanks so much for making our stay very special and memorable!!

Room Tip: All rooms were very nice!! I especially enjoyed room #3 which overlooked the pool area.
  • Stayed: November 2017, travelled with family
    • Sleep Quality
3  Thank melinajohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derwentowners, Owner at Derwent House Boutique Hotel, responded to this reviewResponded 19 December 2017

What more could we ask than "Perfect," melinajohnson -- wow, thanks so much for this amazing accolade. I'll admit that we were unsure what to expect from your big extended family group: and what a wonderful experience it turned out to be. We absolutely loved having you and are so touched that you felt at home and well-cared for. Derwent House truly felt like a family home for the week of your stay, and without exception, the entire team felt as though we were temporarily adopted into your family!

Thank you so much for entrusting us with looking after you on this occasion -- and for your return booking! We're looking forward to a repeat -- but will do our best to offer you an even better Derwent experience next time.

Wishing you all, all our very best wishes from Cape Town,

Anahid

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Reviewed 1 December 2017 via mobile

We have returned again to this fabulous place and it never fails to please! From the spectacular view of Table Mountain to the delicious afternoon cakes, it’s a real treat. Nothing is too much trouble for the friendly team who take care of your every need. This time we loved the new ‘Handy Phone’ which can be adopted as your own during your stay. It’s so useful for calling cabs, navigating your way around, making calls - all for free! Do ask for advance reservations for some excellent local eateries (they get busy)
- we loved Ash, La Mouette and the continual favourite, Black Sheep. Get your daily exercise by walking down to the V&A Waterfront where there are many shops and restaurants plus the newest attraction, the MOCAA. You also have the luxury of being able to see, from your poolside lounger at Derwent House, whether the cable car up to The Table Mountain top is running. Take in the glorious beaches or make a trip further afield - all the info you need is available from hotel staff including guidebook and directions. In the evening, pre dinner drinks and snacks are available from the ‘honesty bar’. We will be returning and hope that you will too!

Stayed: November 2017, travelled as a couple
2  Thank linda w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derwentowners, Owner at Derwent House Boutique Hotel, responded to this reviewResponded 19 December 2017

Regular guests are really our very best ambassadors -- and you're the ambassador of ambassadors, linda w! Thanks so much for your great recommendation, and especially for highlighting some of our recent innovations such as the complimentary handy smartphones for your use. Very happy that you found this so useful; we're one of only a few properties in South Africa to offer our guests this fabulous travel tool.

And not to worry: you know that we'll always keep you up to speed on the latest top wining and dining spots in town . . . we love to eat and drink like you do. It's a tough job, but somebody has to eat and drink their way around town to ensure that guests enjoy the very best the city has to offer #A&ATopTenTips!

Looking forward to your earliest return!

From the whole team, all our very best to you both,

Anahid & Armin

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