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Reviews (1,933)
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Reviewed 22 February 2018

We were welcomed with champagne and juice as part of a group tour..very impressive!
The hotel room was comfortable and spacious, breakfast buffet was great. They had a pianist playing to welcome visitors to the dinning room. We had buffet dinner on our last day at the hotel which included steak cooked to order. Service was right on as well as the upkeep of the hotel..spotless!

  • Stayed: May 2017, travelled as a couple
    • Service
Thank jewel52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hlengiwe M, Manager at Southern Sun The Cullinan, responded to this reviewResponded 24 May 2018

Thank you for taking the time to give us positive feedback on your recent stay with us, it is pleasing to hear you enjoyed your stay. We value your feedback and we look forward to welcoming you again in the near future.

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Reviewed 21 February 2018

Hotel is located within walkable distance of Long Street and the city centre but also close enough to the V and A waterfront (walkable and free shuttle)
We had a problem with the first two rooms allocated (one was with a contecting door which we never take and the other had a dreadful smell in the bathroom) however staff moved us immedaitely to a great room on the 12 floor with a view of table mountain. Member of staff Duncan called later to ensure we were now happy and brought us some freebies as compensation.
Room was fairly standard, comfy bed, fridge, aircon, in room safe, complimentary water, hairdryer, tea/coffee making, large shower and great fluffy towels. We had a quiet 3 nights.
Breakfast was very good.
Hotel staff were welcoming and helpful. No complaints at all.
There is a pool which although very warm appeared underused.
Location is OK however there are no shops/cafes or restuarants in the immediate area which is a shame. We did see what appeared to be a large rodent in the pool area late one night while drinking on the terrace.
Would consider staying here again.

Room Tip: High floors will have some view
  • Stayed: February 2018, travelled as a couple
    • Location
    • Cleanliness
Thank KevanEastYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hlengiwe M, Manager at Southern Sun The Cullinan, responded to this reviewResponded 24 May 2018

Thank you for taking the time to give us feedback on your February stay with us, your comment regarding the large rodent have since been investigated and I am pleased to say that our pest control company has eradicated the problem. We value your feedback and we look forward to welcoming you again in the near future

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Reviewed 21 February 2018

We stayed here in december as part of the beginning of our honeymoon. The hotel was wonderful, lovely clean room, the staff were extremely helpful.
We ate in the hotel one of the nights and the food was very good, the selection for breakfast was brilliant.
We availed of the hop on hop off bus that went to the V&A which is very convenient, there are lots of shops and restaurants there.
The staff were also very helpful when trying to arrange taxis or excursions.
The hotel also very kindly surprised us on arrival with champagne and a gift for each of us for our honeymoon which i think was a lovely touch.
Would not hesitiate in recommending this hotel.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank gina291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hlengiwe M, Manager at Southern Sun The Cullinan, responded to this reviewResponded 24 May 2018

Thank you for taking the time to give us positive feedback on your stay with us, it is pleasing to hear you enjoyed your honeymoon and that you were treated speacial. We value your feedback and we look forward to welcoming you again in the near future.

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Reviewed 19 February 2018 via mobile

This is a very comfortable hotel close to the city area but has othe advantage of an hourly shuttle to the V&A waterfront shops and restaurants. The Hop On Hop Off Bus stop is across the road. Our room was spacious, very clean with a lovely view of Table Mountain. Comfortable bed, good linen and bath towels and toiletries. Excellent breakfast with all tastes catered for. Staff are helpful and friendly. The pool is inviting and area around the pool very relaxing. Would recommend.

Stayed: January 2018, travelled as a couple
1  Thank Margaret B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hlengiwe M, Manager at Southern Sun The Cullinan, responded to this reviewResponded 24 May 2018

Thank you for taking the time to give us feedback on your recent stay with us, it is pleasing to hear you enjoyed your stay. We value your feedback and we look forward to welcoming you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2018

We spent 3 nights at The Cullinan and it was in a great location for exploring the city. The room was clean and the beds were very comfortable. Breakfast was great with lots of choice. The staff were extremely helpful and the hotel pool was an added bonus. I'd definitely recommend this hotel especially for famillies

  • Stayed: February 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank SianVB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hlengiwe M, Manager at Southern Sun The Cullinan, responded to this reviewResponded 24 May 2018

Thank you for taking the time to give us positive feedback on your recent stay with us, it is pleasing to hear you enjoyed your stay and the location of our hotel. We value your feedback and we look forward to welcoming you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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