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Reviews (2,237)
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1,990
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All reviewssignal restaurantbascule barwelcome homewhiskey bartable mountaincomplimentary car servicedressing areachauffeur serviceoverlooking the marinaour honeymoonbeautiful hotelevery member of staffluxury roomperfect locationrooms are spaciousbottle of champagnewaterfront area
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Reviewed 18 September 2017

I stayed at Cape Grace 4 nights. The rooms were beautiful, the furnishings in the hotel were beautiful, the staff was over the top and the food was top notch. Our room overlooked a marina and me feel like I was at home.

Room Tip: Request a marina view
  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017

As close as it gets to perfection...easy walking distance to major shopping and sights..attentive and cooperative staff..amazing breakfast buffet..spacious room, nice bar(s), nice gym, overall a great respite from the days of safari

Room Tip: anything other than the front if noise is an issue
  • Stayed: August 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Barbara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017

While the location is excellent an the rooms are lovely - this place is no where near a five star hotel. Staff is unorganized and even unhelpful sometime. Example: sparkling water was promised for our room at checkin - it appear two days later. On the day of checkout - all room plugs were in operative - and the wifi went out - making checking our flights impossible! We were told about how to get to the Robben Island ferry -- but they neglected to tell us a major bridge was out, thus lengthening the trip by 10-15 mins. Food is VERY overpriced and not that good. Our waiter was overbearing and unfriendly. I would overlook almost all of this for the location. You can eat VERY well close by. It just grates on me to have this place call itself a five star hotel when we get treated like this. WOULD NOT STAY THERE AGAIN.

Room Tip: stay somewhere else
  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

I travel extensively and stayed in many beautiful hotels but never have I been made to feel so at home. We were looking for a weekend get away but still in Cape Town as my husband had to work. We had personalised check in where we were offered tea and coffee. We were taken on a tour of hotel facilities. As we were celebrating an anniversary there was beautiful treats left in our room. Nothing was too much trouble either at the spa or to simply having a shirt pressed. Every single staff member we in countered generally looked happy and always offered more than you asked.
I cannot recommend this hotel more. It is worth every single cent and I would even pay more!!!

Stayed: September 2017, travelled as a couple
Thank S7210DKcindyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2017 via mobile

Booked to enjoy afternoon tea with friday to celebrate my birthday. Lovely afternoon with good food and lovely coffee and tea. Would have loved a wider selection of savoury goodies. Attentive staff and all round good service.

Stayed: September 2017, travelled with friends
Thank Melissa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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