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All reviews dash restaurant dock house premium room table mountain sister hotel boutique hotel huge bathroom waterfront area beautiful hotel perfect location our honeymoon small hotel water front few minutes walk four nights rooms are spacious the ground floor
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Reviewed 4 weeks ago

I always enjoy staying at this lovely hotel. Its perfectly located and quiet. Staff are just lovely and always welcoming. Definitely also try the Sanctuary Spa and ask for a treatment from Pelma. She is top class. Full of beautiful energy and the warmest smile ever. I actually had two treatments during my stay as it was just bliss to escape for a moment and recharge,

Room tip: Try for the ground floor rooms with a terrace
Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Babette v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuanW237, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 4 weeks ago

Good Morning

Thank you for taking the time to write this review on your recent stay at the Queen Victoria Hotel and Manor House. We are delighted that we were able to create memorable experience during your stay with us. We always take feedback in high regard and we will be sure to give the team at the Sanctuary Spa the great feedback

We look forward to welcoming you back in the near future.

Kind Regards

Juan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2018 via mobile

What a great location this hotel has just a few minutes from the Victoria and Albert water front. If your room faces the front of the hotel, as our did, you can see Table Mountain. The hotel’s lobby is beautiful. The staff is extremely accommodating. The hotel is small therefore when going to the morning buffet, there is never a wait. The rooms are spacious and so are the bath rooms. We thoroughly enjoyed being so close to the water front and some of the best restaurants in town. The last night we were there we wanted to eat dinner in their restaurant but they were hosting a large group. So they set up a private dinner for us at the Manor House. Again, the service is superb. This hotel deserves its 5* rating.

Date of stay: October 2018
Trip type: Travelled with friends
Thank BloggerLinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuanW237, Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 31 October 2018

Good Afternoon

Thank you for taking the time to write this review on your recent stay at the Queen Victoria Hotel and Manor House.

The location certainly does allow one to explore the surrounding vibrant V&A Waterfront and beautiful of course our beautiful City. We are delighted you enjoyed the intimate service we strive to deliver, the team are certainly passionate about creating memorable experiences.

We certainly hope we have the opportunity to welcome you back in the future.

Kind Regards

Juan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2018 via mobile

We stayed here for the last few nights of our honeymoon and it was fantastic - the staff are brilliant, service fantastic and location brilliant!

They were brilliant at helping us plan what to do and so friendly.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank emma44757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuanW237, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 28 October 2018

Good Morning

Thank you for taking the time to review your recent stay at the Queen Victoria Hotel and Manor House. Once again congratulations! We are delighted we were able to make this special occasion a memorable experience.

he team pride our self on providing the best experience possible and we hope to welcome you back in the future.

Kind Regards

Juan

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Reviewed 25 October 2018 via mobile

So enjoyed this stay in this great hotel. The staff are fantastic and location could not be better. Watch the great V&A waterfront from balcony or wander in and experience closer up in 3 minutes. Very central, one of our most memorable stays anywhere. We stayed in room 3 of the Dock House which we can highly highly recommend.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Simon_J67459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuanW237, Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 26 October 2018

Good Afternoon

Thank you for taking the time to write this review on your recent stay. We are delighted that we were able to create memorable experience during your stay with us. Our location is certainly a great staring point to explore our wonderfull city and the V&A Waterfront.

The team pride them self on providing great guest service and we look forward to welcoming you back in the near future.

Kind Regards

Juan

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Reviewed 21 October 2018 via mobile

The location of the hotel is perfect with walking distance to the V and A waterfront. What really makes this hotel are the people. David who checked us in was so welcoming and gracious. Ben makes the best cocktails ever, Alex makes sure everything moves smoothly from taxis to any other requests and Ronald. Ronald has the most infectious smile, wonderful personality and offers just so much joy to the hotel. A massive thank you to you all and those who I haven’t mentioned making the start of our 3 week holiday around South Africa a very memorable one.

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank sptrowbridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JuanW237, Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 25 October 2018

Good Morning

Thank you for taking the time to write this review on your recent stay at the Queen Victoria Hotel and Manor House. Our unique location certainly makes for a great starting point from which to explore our wonderful city and the V&A Waterfront.

The team are very passionate about adding great value to our guests experience and I will be sure to pass on your comments to the team who always appreciate the feedback.

We are happy that you enjoyed your stay with us and we look forward to welcoming you back in the near future.

Kind Regards

Juan

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