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“Superb service”

Cape Town Fish Market
Ranked #462 of 1,288 Restaurants in Cape Town Central
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Reviewed 10 February 2018 via mobile

We were going to a show at 20:00 and arrived at the restaurant at about 18:30.

Upon arriving at our table the waitress, with a smile told us that she recommended ordering quickly because she didn’t want us to miss the show.

She was extremely tentative throughout our dining experience and even though we had to wait a while for our meal because the restaurant was really busy.

The food was of superb quality and the service we received from the lovely Mavis was just as good. We were not the only table happy as there didn’t seem to be a single complaint or unhappy face from the other customers.

Definitely recommend this restaurant.

Thank Megan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 161 reviews

Reviewed 16 December 2017

Yesterday, 15th December 2017, we had our year end function at this venue and what a total let down.
The service is atrocious and although the food , when we eventually got it after three and a half hours, was good, the so-called waiters did not even know who had ordered what. The resulting calling out of whatever dish appeared from the kitchen was rather hilarious and quite pathetic considering the venue. All but professional.
Some of our group of around thirty guests had arrived an hour and a half after the first batch but their food was delivered first.

It seems as though the orders were taken, all the pieces of paper stacked on top of each other and worked on from the top down.
It was like getting to the airport early and then receiving your baggage last at your destination.

The arrangement was that non-alcoholic beverages would be covered by the company but I was nevertheless presented with a bill.
Fortunately this issue was resolved.

Whoever the manager is, only appeared very briefly and was noticeably indifferent to the client’s needs or requests.

This place deserves no recommendation and should be given a miss. Alternatively order a few starters and make that your main meal.

Chris Venecourt

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Thank 623Chris47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017

We fly every year in September to Cape Town for our wedding anniversary and its a must to go have Lamb Shanks and Prawn dishes at Cape Town Fish Market. The service is excellent and the ambiance is just great. wonderful for families and get together's

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Thank helenmaduray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CTFMSA, Guest Relations Manager at Cape Town Fish Market, responded to this reviewResponded 18 September 2017

Thank you for the wonderful review, we're so glad that you enjoyed your visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2017

This restaurant is at the Grand West Casino, and they obviously just couldn't care less because every table was occupied. There was a special advertised on the table - lamb shank with mash - and two of us ordered this. There was another order for crayfish, one for the beetroot/butternut salad, and one for sirloin. We received our drinks and then, at least 20 minutes later, our waitress came to tell us that the kitchen had run out of lamb shanks. By this time is was too late to cancel the other orders and leave.

The salad was mediocre - tasteless chunks of beetroot and butternut on lettuce without any kind of special dressing. The crayfish were expensive and overcooked; the sirloin was tough and, again, overcooked. When the 'manager' came to ask how our meal had been, I asked why the wait staff hadn't been informed, UP FRONT, that the kitchen had run out of the special. He didn't have an answer -

Basically, we'll never go back.

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Thank Ethnee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2017

When visiting the Grand West Casino steer clear of most restaurants as thet are interested in feet through the door and minimal regard to food served.Our fish arrived in a very hot plate but cold.Rather go to a pasta restaurant that can hardly destroy a meal.We had to look for service on several occasions.

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Thank JBLEROUX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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