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Reviewed 18 February 2016

Where can you watch the Hippos grazing on the lawn as you eat dinner on the terrace, this is just one of the attractions of this hotel. The rooms are really good and the food is excellent. The staff without exception are helpful and really want to please their guests. I loved this hotel and everything about it.

Room Tip: All the rooms have good views.
  • Stayed: February 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank Two-Hobos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2016 via mobile

We went several times during our stay in Hazyview to this place for dinner. Very nice prepared meals and friendly service. The kitchen is managed by a young ambitious chef Kenny. We have been as well some of the first customers to test his recently developped menue for veggie meals - just great and tasty!

Stayed: February 2016, travelled with friends
1  Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melani K, Manager at Hippo Hollow Country Estate, responded to this reviewResponded 18 February 2016

Thank you for taking the time to provide us with your feedback.

We were delighted to have been able to cater for your needs and by doing so that your expectations were exceeded. We truly are lucky to have Kenny as part of the team and he would like to take this opportunity to thank you for your kind words.

We look forward to your next visit.

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Reviewed 13 February 2016

We arrived in the early afternoon after a longish drive from Joburg with stops on the Panorama Route along the way. Our reception was great as we were met basically at our vehicle with a cool drink and friendly reception. It was nearly too late for lunch so they took our bags to the room while we went directly to the restaurant. One minor issue that came up was that when we went to the room the safe did not work. We mentioned this and they moved us to a new room but said they already knew the safe was broken. That was a little weird as the hotel was nearly empty due to the time of year we visited. Odd but not really a problem. The service was a bit slow but not really for this area of the world. The room we ended up in was basic but nice. We were not here to stay in a hotel room but rather as a base for activities in this area. Kruger Park is a very short drive and near one of the nicer areas of the park. You can visit the park on your own or hire a safari company that will pick you up in the lobby of the hotel. The hotel will provide a take away breakfast for you at your request. The hotel is also very near shops to gather supplies of nearly any type for your trip and there are decent restaurants if you want to venture from the hotel restaurant, which we did but only because it was a three night stay and we wanted some variety. Elephant Whispers is right next door and you can see my review of that facility on this site as well. I would stay here again as a home base for a self drive adventure in Kruger.

  • Stayed: January 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank wheretonext512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melani K, Manager at Hippo Hollow Country Estate, responded to this reviewResponded 18 February 2016

We appreciate you taking the time to share your experience with us.

It’s great knowing that you received such a heartfelt welcome and were made to feel comfortable from the word go. It is however, very disappointing to hear about the safe in your room that was not working. An isolated incident which I assure you is not taken up lightly.

We are glad that you thoroughly enjoyed the surrounding areas and we wish to welcome you back to Hippo Hollow in the near future.

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Reviewed 13 February 2016 via mobile

We loved our stay in this hotel. Thanks Audrey at the reception, we enjoyed the 3 activities that he advised us. We even saw a family of hippos during our dinner along the river. We also had the surprise of having flowers on our bed for our honeymoon. Thank you to all the staff who was very nice. We highly recommend this hotel.

Stayed: February 2016, travelled as a couple
1  Thank maxouvialou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melani K, Manager at Hippo Hollow Country Estate, responded to this reviewResponded 18 February 2016

Having had the opportunity to being part in making your trip such a memorable one, brings us great joy. Thank you for sharing it with us.

It truly is motivating knowing that you found the hotel, the staff and all we had to offer to your satisfaction. Our team dedicate themselves to ensuring that our guests are comfortable during their stay. They are committed in assisting our guests to make each memory they take back home, one to cherish forever and we are very lucky to have Aubrey as part of this team. He would like to take this opportunity to thank you for your kind words.

Hope you had a safe journey home. We wish to welcome you back to Hippo Hollow.

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Reviewed 3 February 2016

rooms with a 100 years old air co!!!!!! which is not even doing cold anymore and instead a lot of noise!!!!
The room smells bad like an old smell....!!!!!!
and the staff is very average like the guy at the restaurant told us three times that the kitchen close at 9 pm when we arrived only at 8 and we just told him we would have a glass of wine at the bar!!!
when we check out the girl was joking that the day was a wrong date for our checking out.... and anyway that she would come and visit us at night on her broom!!!! it was the first time we saw her and I think it is way to friendly to talk that way to a client that you don't even know!!!!!!!
the staff looks like kids on a playground with clients who do and say kind of what they wants!!!!!!!
not so good for a four star hotel!!!!!!!!!!

Stayed: January 2016
Thank 282,509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melani K, Manager at Hippo Hollow Country Estate, responded to this reviewResponded 18 February 2016

Thank you for your feedback.

Hippo Hollow Country Estate is a 3 star establishment where people are our passion. Each and every team member at Hippo Hollow take extreme pride in what they do. Our guest feedback speaks for itself: Hippo Hollow staff commit themselves to ensuring a memorable stay for each guest and builds ‘friendships’ that has left guests with a warm welcome on arrival, a home away from home during their stay and a heartfelt goodbye on departure.

We do have fun while creating these cherishable moments for our guests, but we ensure a high level of standard when doing so and professionalism never leaves the table.

Hoping that the above clarifies things, we wish to welcome you back in the future.

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