A nice quiet getaway for friends or couples. Buffet menu has a variety of options, plated menu not so great. Staff are okay. Road leading to the hotel is about 2km of gravel road one might not want to use a low base car.More
- Free Wifi
- Free Parking
A nice quiet getaway for friends or couples. Buffet menu has a variety of options, plated menu not so great. Staff are okay. Road leading to the hotel is about 2km of gravel road one might not want to use a low base car.MoreShow less
Thank you Christina for your feedback. We value your comments.
we stayed at shangri-la for 2 nights, the hotel is the best available option in Bella Bella. The rooms are very spacious, the views ooooh so gorgeous, very tranquil and romantic. The service standards are good and we really had the best time. special thanks to Alfred and Joseph Chiliza
Thank you MaureenMetede for your high praise and compliments. We look forward to seeing you again in the near future.
Fantastic stay at Shangri-la. The rooms are beautiful and the food was superb. Went there with our little one which might not be the best place for kids as it is a very tranquil environment. But I would definitely recommend it for couples as it is very romantic with a fantastic pool side to lounge at.
Thank you for your review Barend. We appreciate your feedback and compliments.
Had a great stay at this little gem. Considering the severe drought, the owners are doing a great job keeping this place to standard.
Had a great time in the spa...50th birthday treat! Breakfast was amazing and nothing was too much for the kitchen staff. Renovations in progress and no disturbance to the guests. Tranguil surroundings at the pool area. Pleasant experience indeed!
Thank you Christo for your review and feedback. We're honoured that you chose us for your 50th birthday getaway. We hope to have you visit us again in the near future to see the completed renovations.
Dirk who orgnised our event was absolutely fantastic and made the entire evening a success of note! He and his staff cannot be more highly recommended. The food, both at the event, and breakfasts were exceptional and staff just couldn't be more helpful. My first night was spent in a Premium suite and was very comfortable and pleasant but the second night I was just in a double room which was not so good. The bed was dreadful, hard and lumpy. The mattress needs urgent attention... The bathroom was just a shower, basin and loo and when you showered the entire little bathroom flooded as there is no shower door and an enormous shower head. Although the rooms in the 20s have been fairly recently redone I think they really need to be reevaluated. It is a shame because the location, communal areas and event location are absolutely stunning!
Thank you Cathy for your feedback. We are currently still in the process of upgrading our accommodation facilities and apologize for the inconvenience that this has caused. We do our best to finish bedrooms as fast as possible and have had rave reviews from guests who enjoyed staying in our completed bedrooms. We look forward to offering our guests the final product in the near future.
We were a group of about 70 people, with some difficult to please. From an effortless inquiry, efficient check-in, friendly staff, brilliant service, comfy rooms, great food, all special requests perfected, awesome venue, and professional Management, we could not have asked for more. Not one complaint, only praises for a perfect weekend! This was not a normal experience. Thank You to Dirk, you were amazing, and your great Team! See you soon again!
Thank you Craig for writing about your group's experience at Shangri-La. We'll be sure to pass your compliments on to the team.