Excellent rooms, perhaps a little dated and lacking in international power points. Comfortable and well appointed. Restaurant sadly lacking in supervision. Breakfast took 45 minutes to serve (for 4 people) and was poor.More
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Excellent rooms, perhaps a little dated and lacking in international power points. Comfortable and well appointed. Restaurant sadly lacking in supervision. Breakfast took 45 minutes to serve (for 4 people) and was poor.MoreShow less
Dear David M,
Thank you for taking the time to give us a review.
We are delighted that you enjoyed your stay with us, we thank you for letting us know of your experience, allowing us a chance to visit and train in the challenging areas of our operation.
Please note that we are currently undergoing soft refurbishments and that we hope you will come and visit us again once this has been completed.
I have forwarded your comments to our Food and Beverages manager who will be investigating the above mentioned.
We hope to see you again in the near future.
Mariese du Toit
Stayed for 2 nights and highly recommend Michelangelo Towers for a stay especially for families. The staff from the porters to the reception staff were very helpful and friendly!
The room - more like apartment is spacious and has everything in place for easy convenience for a family stay. The bathroom is large and clean! The room has a king size bed and ample cupboard space. The decor is timeless and in good condition. The kitchen area contains a dishwasher and washing machine which makes it easy for a longer stay. The only negative was the breakfast- limited options. But would definitely stay here again in the future!
Thank you for choosing the Michelangelo Towers as your preferred destination of stay.
Thank you for taking the time to give us a review, we appreciate all feedback and we are delighted that you enjoyed your stay with is.
We have forwarded your comments to all staff involved and have addressed the above mentioned comment with our restaurant manager.
We hope to see you again soon.
Mariese du Toit
There was no water for two days and the staff was not helpful at all. You cannot imagine an international hotel like this fails to make an alternative arrangement for such crisis.
They really didn't care what we went through and all they could tell us it was the municipality...we had to go shower in a separate hotel nearby and order small bottles of water for simple things like brushing our teeth..
I was bitterly and awfully disappointed for my first time experience.
Not a cheap place considering the service offered....
Dear Mr. Said,
Warm greetings from Michelangelo Towers, Sandton. Many thanks for taking the time to give us a review on various platforms, we appreciate your feedback.
Please accept my humble apologies for the inconvenience caused to you when the water pipes burst in Johannesburg and water supply was cut off to most of the city, we apologize for your dissatisfaction.
I appreciate your feedback on the Staff and will use your feedback to train to ensure that there is not a re-occurrence on the challenge, I do wish you had reached out to me whilst you were here.
Again I apologize for the inconveniences, and thank you for your feedback.
Please feel free to contact me directly should you wish to provide any further feedback. Wishing you a lovely day ahead,
With warm regards.
Guest Relations Manager
For ME...this is ALWAYS a place to stay.Very comfortable especially when I travel with my little one.
Very clean.Location on point.
Shops right there..there everything you need from a staycation.
Lovely place indeed.
Dear Charity B,
It brings us a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip.
The Michelangelo Towers
Great appartment soize rooms adjecent to Sandton City
However this ""hotel"' misses basic infrastructures that business travellers need and want .
Furthermore service is average at best and the overall experience is lacking therfore
Thank you for choosing to stay at The Michelangelo Towers.
We appreciate you taking the time to give us feedback.
We have taken note of your concerns and will address them with the staff.
We look forward to welcoming you back soon.
General Manager The Michelangelo Towers and Raphael Penthouse Suites
The towers are located directly within the shopping area and Nelson Mandela square. Excellent shopping and food options around the hotel. Safe are with the square and shopping. Hotel rooms are large, powerful shower and of a good standard.
Thank you for staying at The Michelangelo Towers, Sandton.
We appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can.
If you’re traveling to our area gain soon, don’t hesitate to call us.
The Michelangelo Towers