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All reviews union buildings enjoyed my stay executive room excellent service shuttle service breakfast and dinner hotel is located free wifi rooms are clean short stay south africa home away from home business receptionist cleaners security gm
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11 - 16 of 224 reviews
Reviewed 7 March 2018

better than i expected will definately recommend. the staff were very helpful and pleasant.Although we arrived late at night ,the staff were were still very happy to settle us in.The hotel is also well situated for business.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Inspiration759460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben J, General Manager at Premier Hotel Pretoria, responded to this reviewResponded 23 March 2018

Dear Guest

Thank you providing us with such wonderful feedback on your recent stay with us.

We are very pleased to hear that we were able to meet and exceed your expectations. I will ensure that your feedback is passed on.

The team and I hope to welcome you back for your next trip to Pretoria soon.

Kindest Regards
Ben Jonas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2018

As always i was warmly welcomed by hotel staff from reception to restaurant. Never feel lost or lonely, the staff is so welcoming and good towards guests. Hence I call it home away from home. Splendid

Date of stay: February 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 769jamesmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben J, General Manager at Premier Hotel Pretoria, responded to this reviewResponded 22 June 2018

Dear 769jamesmm

Thank you for taking the time to provide us with feedback regarding your recent stay at Premier Hotel Pretoria.

It is imperative for us to receive feedback to ensure whether or not we are meeting and exceeding your expectations.

It is always great to receive positive comments regarding our Staff, service and facilities. I will ensure that your feedback is passed onto the team.

We look forward to welcoming you back!


Kindest Regards
Ben Jonas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2018

The staff was very helpful and very friendly. I always received good service and when I needed assistance they were there. I would definitely make use of the Hotel everytime I go on my trip.Thank you for the nice stay

Date of stay: January 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 889sv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben J, General Manager at Premier Hotel Pretoria, responded to this reviewResponded 22 February 2018

Dear 889sv

Thank you for taking the time to provide us with feedback regarding your recent stay at Premier Hotel Pretoria.

It is imperative for us to receive feedback to ensure whether or not we are meeting and exceeding your expectations.

It is always great to receive positive comments regarding our staff and service. I will ensure that your feedback is passed onto the Team.

Kindest Regards
Ben Jonas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2017

What I did not appreciate is that the hotel does not appreciate government business for the meet fact that room service is not allowed for this category of business which to me is discrimination , next

Date of stay: December 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mongamelif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017

Air condition was too noisy. Tv remote was not fully functional. Tv stations were unstable n tv location was inappropiate. Other facilities were great. Fridge was absent in the room and wifi service was extremely terrible and frustrating for the whole period of stay

Date of stay: December 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ifeoluwao2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben J, General Manager at Premier Hotel Pretoria, responded to this reviewResponded 22 February 2018

Dear ifeoluwao2017

Thank you for taking the time to write a review about your experience with us.

Please accept our sincere apologies for the discomfort that you experienced during your stay. Your feedback about the TV, facilities and wifi does not reflect the high standard of service and quality that Premier Hotel Pretoria is proud to offer.

The Team and I are looking into the situation to ensure that a similar problem will not occur again in future.

We certainly hope to welcome you back for your next trip to Pretoria.

Kindest Regards
Ben Jonas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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