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All reviewstsogo sunexcellent servicestreet noiseroom servicehotel staffchecking outair conditionerswimming poolreception areahome away from homekeep up the good workrooms are spaciousunion buildingspleasant staybusinessgovernmentbath
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Reviewed 25 July 2018

the room I was in was terrible, street facing, with the taxis hooting until midnight and early in the morning at 4H00. couldn't sleep. Breakfast, not enough and was not replenished on time. staff? they all looked harassed as if they would rather be elsewhere

  • Stayed: July 2018, travelled on business
    • Value
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Review collected in partnership with Tsogo Sun Hotels
Thank mangalanedutoit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farana M, General Manager at Southern Sun Pretoria, responded to this reviewResponded 26 July 2018

Dear mangalanedutoit,

We thank you for taking the time to post your review for Southern Sun Pretoria.
Please accept my sincere apologies for the lapse in service experienced at breakfast and the disturbance from the noisy street. We have updated your profile for future stays to a pool facing room and trust you will find improvements.

Kind regards,


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2018

I really had a nice stay at this place and i would recommend anyone travelling to South African to stay at any of the Southern sun hotels. I can assure you of receiving full value for your money. I can wait for my next visit

  • Stayed: July 2018, travelled solo
    • Value
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Review collected in partnership with Tsogo Sun Hotels
Thank cheelomuyuni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farana M, General Manager at Southern Sun Pretoria, responded to this reviewResponded 24 July 2018

Dear cheelomuyuni,

Thank you for posting a fantastic review for Southern Sun Pretoria.Your review is greatly valued and appreciated.#ProudlyTsogosun
Thank you also for your patronage and we look forwrad to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2018

This venue is well situated in the CBD of Pretoria. It is close to all amenities and the Union Buildings. It is suitable for both the business man and families.

Their facilities are good and the dining facilities are excellent.

  • Stayed: July 2018, travelled on business
    • Value
    • Location
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Review collected in partnership with Tsogo Sun Hotels
Thank Anthony A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farana M, General Manager at Southern Sun Pretoria, responded to this reviewResponded 23 July 2018

Dear Anthony A,

Thank you for taking the time to post a wonderful review for Southern Sun Pretoria.Your feedback is greatly valued and appreciated.
We look forward to welcoming you back soon.


Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2018

Lovely place to stay. Staff are friendly and welcoming and the rooms are beautifully made up. The breakfasts are amazing and what a wonderful variety to choose from. I would definitely recommend this hotel.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank traceyallison223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodney P, Manager at Southern Sun Pretoria, responded to this reviewResponded 15 July 2018

Good Afternoon

Let me say from the onset that delivering great guest service is key. We at Southern Sun Pretoria pride ourselves on the quality of service that we deliver. I am most happy that you enjoyed your stay at Southern Sun Pretoria and that you shared you memories with us. For us at Southern Sun Pretoria, delivering great guest service is key.

We look forward to seeing you again in the not so distant future.

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Reviewed 12 July 2018 via mobile

This hotel is a great hotel with warm lovely staff. They were faced with a huge number of new guests on Tuesday night. At Supper the hotel team John and MK and Maggie and all fell in and kept their cool.

I have gotten to know the staff and they are friendly people. I always recommend to friends and colleagues to stay at Pretoria Suthern Sun.

The manager Ms Moosa is very busy and "hands on" with staff and guests.

You can expect a great experience that this hotel.

Stayed: July 2018, travelled on business
Thank Rodney I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farana M, General Manager at Southern Sun Pretoria, responded to this reviewResponded 13 July 2018

Dear Mr,

Thank you for posting a wonderful review for Southern Sun Pretoria. We greatly appreciate your feedback and valued support.
We look forward to welcoming you back and trust that we can continue to create great memories on your next stay.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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