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Reviews (127)
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1 - 6 of 127 reviews
Reviewed 15 January 2020

Shabby, expecting free Wi-fi which wasn’t the case, staff supplying conflicting information, some staff condescending and unhelpful, safe broken in room, no hair dryer in room, no bar, photographs misleading.

Date of stay: January 2020
Thank Suzanne432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2020

The rooms are only available from 4pm. No one told us, so we had an early flight from Lanseria and I had to sit with my 83 year old mother - waiting for 4 hours before we could get settled. They advertise free wifi - not true. You have to pay R150 for 1GB. We were without water for 2 days with no plan of action by the staff of Brookes Hill. The overall maintenance has gone for a loop - no nice gardens and an entrance gate that broke down. Only 1 security person on the premises that must man the gate and do rounds to check if all okay. The restaurant on site only provide for breakfast - their website indicate lunch, dinner and a bar - not true. Private beach front access as on their website - non existent.

Date of stay: December 2019
    • Service
Thank JeanD3241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2020 via mobile

Have visited Brookes Hill from time to time over the years. It is dirty, old, dilapidated. The linen and towels are so old and discolored. Units have far more people staying in them than allowed. So noisy and quite shocking actually. Will never visit Brookes Hill suits again.

Date of stay: December 2019
Trip type: Travelled with family
Thank JHBJHB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2019

We have been to Brookes Hill many times and I think that this speaks for itself. We wouldn't keep returning unless it was a super stay which it is every time! Accommodation is clean, staff are friendly and efficient. I only wish the booking in time was an hour earlier. Otherwise 100% in every way.

Date of stay: October 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 65lion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2019

We live out of town and needed the accommodation for daily visits during the week to Oncology Centre in Newton Park. My wife enjoyed her stay in these peaceful surroundings and relaxed atmosphere. The staff here were exceptionally good to us.

Date of stay: September 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bigt5246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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