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Reviewed 5 November 2017

Too much of a luxury thing, whereas I expected a more adventurous experience. Almost no interaction between guests. No one smiling or encouraging to exchange experiences after the game drives. Very very poor wifi.

  • Stayed: October 2017, travelled solo
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Review collected in partnership with this hotel
Thank K8314WWmarcor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEHotelGroup, Online Marketer at Pumba Private Game Reserve, responded to this reviewResponded 17 November 2017

Dear K8314WWmarcor

Thanks kindly for sharing your experience at Pumba Private Game Reserve. Being a five star reserve we have to provide luxury, but thanks for the note.

Warm Regards.

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Reviewed 5 November 2017

WE TRAVELLED IN OCTOBER 2016 BUT HAVE LEFT THE REVIEW FAR TOO LATE FOR TRIP ADVISOR TO HAVE THIS DATE OF TRAVEL AVAILABLE FOR SELECTION!!

Wow! The best place we have ever stayed. You arrive feeling as though you're about to step into Jurassic Park and that excitement continues throughout the stay. Our guide, Daniel, picked us up from the reception area (where you leave your car and so if you can, pack a separate smaller case for your stay as we had our large cases which had to be hauled up on to the large safari truck) and stayed with us throughout our trip, taking all our tours and dropping us back at the end. We only stayed for 2 nights but would return for longer next time.

The rooms are incredible. Floor to ceiling windows, a log burner which was lit for us each night, snacks and drinks, a plunge pool (ice-cold!) and the most wonderful views. They are more like cottages than rooms as they are so large and well equipped. We stayed at the bush lodge but also visited the lake lodge and there are advantages to both but if I was choosing again I would pick the bush lodge for the accommodation and the fact that you have views of the plains so are more likely to see the animals closer up.

Food was plentiful! We started our safari at around 6:30am and then at around 9:30am had breakfast, returned to our lodge to relax for a while before heading for drinks at the lake lodge (where we spotted the rhino we'd been searching for all morning!), there are a number of options for lunch which runs 1-2pm and then the afternoon safari starts at around 4:30pm and drinks follow immediately with dinner at around 8pm (but it's to suit). In between safaris, you can relax at your lodge, take a trip to the other lodge, have a massage, take part in archery or one of the walks although the spa and walks get booked up very quickly and so book before you go.

As for the safaris and animals we saw almost everything we had hope for (except for the elusive leopard!). Daniel was fantastic at finding the animals and all rangers worked together to ensure we had the best sightings possible. Daniel was very knowledgeable and told us lots of interesting facts about the various animals we saw and he was also an expert ornithologist. From out room we saw lots of warthogs, zebra, monkeys and impala. The reserve, although very large, is relatively small compared to some of the others but it means you get a better chance of seeing more. It's not as commercial as others and has fewer rooms and so fewer trucks which makes it feel more intimate.

An amazing experience and one we are planning on reliving again as it was just so incredible. It isn't inexpensive but provides unforgettable memories. You will be well looked after throughout and will see how wonderfully run this private reserve is.

Room Tip: They are all lovely
  • Stayed: December 2016, travelled as a couple
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1  Thank taliward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEHotelGroup, Online Marketer at Pumba Private Game Reserve, responded to this reviewResponded 17 November 2017

Dear Taliward

It is wonderful to hear that you had a fantastic experience here at Pumba Private Game Reserve. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one.

It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. Thank you again for sharing experience and hope to welcome you back soon.

Warm regards

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Reviewed 5 November 2017

Cannot recommend Pumba highly enough for it's situation, luxurious suites and customer service...we were made to feel special from the moment we arrived at the gates to our send off. Fabulous game viewing and would recommend trying out some of the additional activities in offer. We hope to be back soon.

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank sue5872016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEHotelGroup, Online Marketer at Pumba Private Game Reserve, responded to this reviewResponded 17 November 2017

Dear Sue5872016

Thank you kindly for sharing your great experience at Pumba Private Game Reserve. It is fantastic that you enjoyed our high standards of hospitality and thank you for your recommendation. We look forward to you return.

Kind Regards

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Reviewed 5 November 2017

Wonderful experience, fantastic accommodation, food and staff. The morning and afternoon safari drives were excellent, our guide was very informative and we managed to see 4 of the big 5. Would highly recommend this resort.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank SueWakefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEHotelGroup, Online Marketer at Pumba Private Game Reserve, responded to this reviewResponded 17 November 2017

Dear SueWakefield

Thank you very much for taking the time to leave us a review. It is a pleasure to hear that you enjoyed your stay with us and your interactions with the animals. We do pride ourselves in excellent customer services and it is fantastic to hear that you enjoyed such.

Warm Regards

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Reviewed 5 November 2017 via mobile

We visited Pumba Water Lodge for three nights as part of a two-week trip to South Africa and married at sunset on the pier on our second evening. Everything about Pumba was exceptional, from the warm welcome on arrival to the bedroom suite with its view over the watering hole, the game drives with our knowledgeable and enthusiastic ranger, the cuisine and, not least, the red carpet treatment we enjoyed relating to our ‘tying the knot’ there ... we were treated like royalty and could not have asked for a more memorable experience. We can not recommend Pumba highly enough and hope to return one day.


Stayed: October 2017, travelled as a couple
Thank AndrewSemple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEHotelGroup, Online Marketer at Pumba Private Game Reserve, responded to this reviewResponded 17 November 2017

Dear AndrewSemple

Thank you for supplying us with your feedback and for choosing to make us apart of your special memories of tying the knot. We are thrilled to have met and exceeded all your expectations and we look forward to celebrating an anniversary with you!

Warm regards!

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