The staff are very welcoming and greet you with a smile, will go out of their way to help you , the rooms are very well appointed and clean. Breakfast very good . The view from the roof is wonderful .
I would scored them excellent but there was no hairdryer in the room.
The staff hospitality and friendliness
Manager's engagements with visitors
The place is nearer to the beach which I enjoyed visiting
East London overall is a beautiful place and the lodge is located ideally - close to everything as well as the beach. The owner really goes out of her way to make you comfortable and support you - personal service and support of high quality.
Green Bushes and nearby beaches, easy access, warm hearted employees to the guests makes my days easy and light even if I arrive at night being tired from Kokstad or Queenstown.
Welcoming attitudes with nice drinks, let alone their breakfast with warm baked muffins and healthy bread including nice tasty breakfast which makes my day ahead brighter and alert through the peak hour driving.
coupons to their restaurants of choice like Graziers' makes life better and much relaxing after my busy days.
Karen with employees' memory of calling me by name now and then makes me feel at home though away from my home.
Harewood staff loving to all ages-kids, young and old as I am.
Karen you treat your staff with dignity and respect , I think that is why they pay it back to the guests (Hoping Karen you are fine through it all).
Keep up the good work -may Almighty bless you all. Thanks a million to all of you making that guest house so warm with love, once booked in Harewood I relax before departing from home or office.