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All reviewsfront deskblack bear dinerhousekeeping staffclean roomslove this placegreat poolwafflesair conditionerplenty of parkinggreat customer servicesausageterriricktruckmotelphoenixcarlos
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Reviewed 7 June 2016 via mobile

We stayed there for a weekend to attend a sporting event. The front desk personnel are very helpful, but the hotel itself is poorly maintained. The pool had just been supposedly fixed but it was dirty. The towels had a dirty smell to them. In general the whole place was very unclean. The only advantage is that there are several restaurants and a Walmart close by. Easy access to the freeway as well. I don't think we'll go back again.

Stayed: June 2016, travelled with family
Thank llwia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2016

Family stayed here had 2 rooms and very happy with the stay. The rooms were very clean beds were comfortable bathroom was clean everything was up and running. The staff was also very kind. Highly recommend!

  • Stayed: May 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank rosemartin606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2016

Stayed there this weekend and it was a good experience! Front desk people were very nice and helpful. Clean rooms, great customer service. House keepers did a good job. Overall had a good weekend here!

  • Stayed: May 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Jazminpadilla1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2016

family had three rooms for a get together with local family members. patriarch and matriarch room took two days to get tub and sink fixed and bathrom floor mopped...looked like urine all over the walls. smelled awful and dank. carpets looked like they hadnt been cleaned or vacumed for years. our room was slightly better excrpt the csrpets was so filthy, our clean feet after showering were immediately black on the bottom walking around the room. i hope the stains on the socks we had to wear for sanitary reasons come out, the bathroom floor looked like if was mopped with dirty water and mop. the exercise room is ok, but the weight machine is broken and will not lift above 10lbs and the water fountain run warm distastful water.

this is a truck stop hotel catering to truck drivers, this is NOT a place for famliles or recreational visits.
the bar is a joke, music too loud and the locals teling new customers the bartender will be back momentarily....which happened about the time we decided to leave.

the only reason i gave one dot is Charlotte in the breakfast room. she is a true gem, works hard and anticipates peoples needs unassisted, offering services above and beyond the written ones...she was the only one working that room, kept the coffee and food hot and ready and the room as clean as possible, cleaner than our rooms for sure.
pity rewards members are forced to stay here as there is not any other reasonably price choice hotel nearby. we moved to the Hilton Garden Inn for the rmainder of our visit.

  • Stayed: April 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank rero1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2016 via mobile

Only nice part of this hotel is the lobby. Room was clean, carpet should be replaced. Bed was hard, squeaky and uncomfortable. Thought I'd stay two nights but one was enough! Room door threshold seal was missing, any crawling critter or insect could get in, not a good experience.

Stayed: April 2016, travelled on business
Thank LV N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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