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All reviewsgreat locationwalking distanceoutlet mallgila river arenacomplimentary breakfastacross the streetcardinals stadiumhotel stafffootball gamesporting eventsgreat place to stayspring trainingthe hotel is cleanking suiteeasy accessfront desk staffbusiness trip
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Reviewed 16 December 2016

The hotel location was outstanding... Many restaurants within walking distance!!! RIGHT next to the outlet stores!!! Not even a block away! Gain- great location! Across street from the Univ of Phoenix stadium- convenience to all sorts of things to do!!

  • Stayed: December 2016, travelled on business
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Review collected in partnership with Hampton
Thank Beth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2016

I've stayed in this hotel probably 15 times this year (over 100 nights). Great location for walking to dinner options at the Westgate area or shop at the outlet mall. The staff is exceptional: friendly and helpful.

  • Stayed: November 2016, travelled on business
    • Value
    • Location
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Review collected in partnership with Hampton
Thank Ronald D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2016

We had a pleasant stay. The staff were wonderful and breakfast was a real plus. The pool and hot tub were being worked on so we're not available. We did know this in advance but was still a bit of a bummer as there really isn't a good place to sit and relax in the sun outside otherwise. The floors in our room were dirty. Construction going on next door started very early.

  • Stayed: November 2016, travelled on business
    • Value
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Review collected in partnership with Hampton
Thank Shawn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2016

When my wife and I travel to Phoenix we always stay in this hotel because of the location, comfortable rooms, and friendly staff. We were back in Phoenix for Thanksgiving and for some reason things changed. We struggled from day one to have housekeeping make up our room and went the first part of our stay without it being made up. We would call housekeeping and no one would answer the phone, so we would call the front desk. The standard response was “you have the do not disturb posted on your door”. This was total non-sense because we were always out of our room before noon and we were even taking pictures of door showing it was open for housekeeping when we left. Almost every time when leaving the hotel we would pass housekeeping in the hall way. The hotel manager calls me and says sorry for the inconvenience and let’s talk to schedule times and look for options for housekeeping. We are here on vacation with no schedule, not here to solve hotel staffing issues and if housekeeping would come to the room in the afternoon they would find the room open. I’m a Hilton Diamond member and have many choices and will be using that choice to stay else where the next time we come to Phoenix.

Room Tip: Call the front desk when leaving to make sure your room is made up!
  • Stayed: November 2016, travelled as a couple
    • Sleep Quality
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1  Thank Jeff N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2016

After leaving another Hampton Inn due to a sewer odor, we ended up here and it was a good move. Nice TV's. Clean rooms and a big roomy shower. Very comfortable. The breakfast was also better than the previous Hampton's offering.
This is a good location for sporting events and concerts and really everything you could want is a short walk away. Even 2 breweries to choose from.
Breakfast was better because there were actual scrambled eggs and not those rubber egg thingys that are so gross and inedible.
Really Hampton...you need to drop those things nationwide. Gross.

Room Tip: West side rooms are sunnier in the winter
  • Stayed: November 2016, travelled as a couple
    • Location
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Thank murphy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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