We arrived to this hotel at approximately 8:30am after an overnight train. We were absolutely broken due to lack of sleep, had booked the hotel for the wrong night and had booked the wrong amount of rooms,
The manager sorted everything out at around 8:40am and had given us complimentary upgrades. He let us check into our rooms straight away, as apposed to the standard 2pm check in time, It really is the little things that make our break your stays while travelling.....
The room, very spacious with extremely comfortable beds. They had so many good European TV channels that I had to drag myself out of bed to do sightseeing.
And on to the sightseeing, we wanted to do hiking and wanted to see some must see sights. The hotel arranged this straight away and at a competitive price. We also wanted to arrange a direct bus transfer back to Hanoi, again the MD sorted this out last minute,
One of the best hotels that I've stayed in and would put a lot of Western Hotels to shame.