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Reviewed 12 May 2020

Another great hotel in Vietnam. Built interestingly on the side of the hill, six stories or more, only two above street level. Bar/resto on the top floor has great views. The entire site beautifully landscaped. Heated pool on the ground floor amid lush tropical landscaping. Rooms beginning to show a little age but still just fine, large, clean, with all the amenities. Staff were friendly, helpful, always responsive. Great breakfast and restaurant too. Definitely recommended.

Date of stay: February 2020
    • Sleep Quality
    • Rooms
    • Service
2  Thank Mark S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Chau Long, Tổng giám đốc at Chau Long Sapa 2 Hotel, responded to this reviewResponded 25 February 2022
Google Translation

Thân Gửi Mark S,

Cảm ơn chị đã dành thời gian chia sẻ những trải nghiệm trên Tripadvisor. Châu Long thật sự vinh hạnh khi chị đã hài lòng với tiện nghi, dịch vụ và nhân viên của khách sạn. Chúng tôi luôn cố gắng và nỗ lực không ngừng đem đến cho các vị khách quý những phút giây tuyệt vời nhất tại Châu Long Sapa Hotel.

Châu Long hi vọng được đón tiếp chị và những người thân yêu trong một tương lai không xa!

Trân trọng,
Ban Quản lý Khách sạn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2020

We felt so at home! Really everyone we spoke with was extremely friendly. the front desk was just so helpful and willing to make my stay special. The location was great, few steps from hotel to the local church, restaurant, local shop, Our room was on the 5th floor, it was clean, comfort. The hotel is very new, very modern, and rooms were nice. The breakfast on the rooftop was super delicious! We will definitely stay here again on our future returns to Sapa.

Date of stay: February 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank david v
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Chau Long, Tổng giám đốc at Chau Long Sapa 2 Hotel, responded to this reviewResponded 25 February 2022
Google Translation

Thân Gửi David V,

Cảm ơn Anh đã dành thời gian chia sẻ những trải nghiệm trên Tripadvisor. Châu Long thật sự vinh hạnh khi Anh đã hài lòng với tiện nghi, dịch vụ và nhân viên của khách sạn. Chúng tôi luôn cố gắng và nỗ lực không ngừng đem đến cho các vị khách quý những phút giây tuyệt vời nhất tại Châu Long Sapa Hotel.

Châu Long hi vọng được đón tiếp Anh và những người thân yêu trong một tương lai không xa!

Trân trọng,
Ban Quản lý Khách sạn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2020

Location of this hotel is great for stay, not so good for bus to arrived..... It is vintage style, rooms are clean, nice balcony at our room, dinner and breakfast was good. Staff try to help. we stay one night.

Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
Thank UV1951
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Chau Long, Tổng giám đốc at Chau Long Sapa 2 Hotel, responded to this reviewResponded 25 February 2022
Google Translation

Thân Gửi UV 1951,

Cảm ơn chị đã dành thời gian chia sẻ những trải nghiệm trên Tripadvisor. Châu Long thật sự vinh hạnh khi chị đã hài lòng với tiện nghi, dịch vụ và nhân viên của khách sạn. Chúng tôi luôn cố gắng và nỗ lực không ngừng đem đến cho các vị khách quý những phút giây tuyệt vời nhất tại Châu Long Sapa Hotel.

Châu Long hi vọng được đón tiếp chị và những người thân yêu trong một tương lai không xa!

Trân trọng,
Ban Quản lý Khách sạn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2020

The location is excellent. An easy walk to the town square and a very short drive to the village. We liked everything about this phenomenal hotel. The modern design is both functional and beautiful. Our stay was extremely enjoyable thanks to caring, welcoming staff members who spoiled us! Every team member, without exception, with whom we came in contact were professional and efficient. The staff was very friendly and accommodating. Our room was clean with mountain view. The breakfast area is lovely and very well maintained. Thank all.

Date of stay: February 2020
    • Location
    • Sleep Quality
    • Service
Thank Angelo B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Chau Long, Tổng giám đốc at Chau Long Sapa 2 Hotel, responded to this reviewResponded 25 February 2022
Google Translation

Thân Gửi Angelo B,

Cảm ơn chị đã dành thời gian chia sẻ những trải nghiệm trên Tripadvisor. Châu Long thật sự vinh hạnh khi chị đã hài lòng với tiện nghi, dịch vụ và nhân viên của khách sạn. Chúng tôi luôn cố gắng và nỗ lực không ngừng đem đến cho các vị khách quý những phút giây tuyệt vời nhất tại Châu Long Sapa Hotel.

Châu Long hi vọng được đón tiếp chị và những người thân yêu trong một tương lai không xa!

Trân trọng,
Ban Quản lý Khách sạn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2020

After much research, and help from the forum, I choose the chau long and was very happy. The staff is great, very friendly, answered my many questions. The cottage itself was very quaint and extremely clean and well maintained. Everything we needed to enjoy it was already provided. The scenery was magnificent. The view from their private mountain was breathtaking. The room was cozy, clean,comfort. The food was amazing with many choise. Overall, a perfect stay for a reasonable price. We can't wait to go back again.

Date of stay: February 2020
    • Value
    • Sleep Quality
    • Service
Thank Quinton L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Chau Long, Tổng giám đốc at Chau Long Sapa 2 Hotel, responded to this reviewResponded 25 February 2022
Google Translation

Thân Gửi Vintage Style,

Cảm ơn chị đã dành thời gian chia sẻ những trải nghiệm trên Tripadvisor. Châu Long thật sự vinh hạnh khi chị đã hài lòng với tiện nghi, dịch vụ và nhân viên của khách sạn. Chúng tôi luôn cố gắng và nỗ lực không ngừng đem đến cho các vị khách quý những phút giây tuyệt vời nhất tại Châu Long Sapa Hotel.

Châu Long hi vọng được đón tiếp chị và những người thân yêu trong một tương lai không xa!

Trân trọng,
Ban Quản lý Khách sạn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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