Super great hotel.. 4 star hotel. Great rooms, very clean and decent... The restaurant was very beautiful and you have a feeling that you are in a luxury hotel. The staff was very helpfull however, I always wonder when im in Asia,the staff is always very bad at English despite a lot of the quests speak English... However the stay was great and only a few meters from the train station... The Hotel was very cheap despite it is a 4 star hotel... I would decently go there again.More
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MGallery
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really delicious egg coffee! stop in and say hello to Phuong. she makes a really great cup of egg coffee, is super nice and a good personality! certainly will make you smile! also the pizza is really yummy!
Dear Valued guest,
Thank you very much for your recent review on tripadvisor website. Our BB Hotel Sapa is locate in a center with new room facilities, la terace cafe and the restaurant will make you a special touch. The restaurant combine local and western cuisine with high level of food and hygiene offer a really reasonable prices will satisfy you during the time in sapa.
Thank you for choosing BB Hotel Sapa and we are looking forward to welcome you back.
Have a great day!
Best Regards,
The Hotel Management
we come back sapa and stay at BB sapa in a sunny day. It a beautiful place and location. We all love this area and hotel design. We booked a trip to ylingho village and it was a really beautiful village, we met some minority girls on the way selling and we bough some gifts. Thanks for great staff and great foods as well.
Thank Tom for taking care us.
Happy new year
Sam and friends
Thanks Sam for great feedback.
have a good trip
The Hotel Management
Having taken the train to Sapa and not getting much sleep, any hotel would have been a welcome sight but the BB was beautiful and right in the centre of town. I stayed over New Years and their was a concert in the main square out side the hotel but I was so tired from the train, I passed out about 9.
Lovely bathroom, nice and clean, great shower and lovely breakfast.
The special New Years dinner was great too.
The hotel is most definitely a welcome break in the train trip from Hanoi
Dear EAMH2016,
Thank you very much for your recent comment on tripadvisor website. Thank you for your great feedback about our bathroom and breakfast. I and our team will do the best to maintain and improving services day by day.
have a great day.
Best regards,
The Hotel Management
Very enjoyable stay at a very comfortable hotel. Very friendly and helpful staff with a special thank you to Max, our Desk manager. Highly recommended. Great food and rooftop bar. Conviently located. Well done
Dear JohnwE5726GU,
I would like to thank you for having chosen us for your stay in Sapa, as well as for taking the time to post your comments on Tripadvisor.
It is always a pleasure to receive such positive feedback. I will share your comments with Mr Max, I am sure he will be encouraged by your remarks.
Our appreciation again for sharing your experience and we look forward to serving you in the future.
Warmest regards,
The Hotel Management
Stayed here for two nights as part of our tour of SE Asia. We arrived very early and had a warm welcome. Although our room was understandably not available we were offered an upgrade at minimal cost to a suite which was available. This was very welcome. The room was spotlessly clean and the bathroom spacious with a lovely shower and separate bath with lots of extras. The bed was very comfortable. Breakfast is fabulous with a wide range of quality western and Asian food on offer. Would highly recommend.
Dear Mr Michael & Mrs Charmaine Clinch,
Thank you for recently staying at BB Hotel Sapa! I was delighted to note that you enjoyed your overall stay experience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our hotel through our product and service proposition. We do look forward to having the opportunity of being able to welcome you back ‘home’ as and when you have reason to next visit Sapa. Until the opportunity permits,
Warmest regards,
Front Office Manager
